91093 | Operations | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our global footprint, with more than 8,800 employees located across ten countries and four continents, enables us to unlock value for our partners across the insurance value chain and deliver superior client experience within Allianz Group. At Allianz Services, we have a strong specialization in core insurance operations, shared services, business analytics, engineering, and management consulting. Our people and our trusted relationships with partners are what matter most. These are rooted in our values of compassion, integrity, and expertise and we strive to continuously evolve, improve, and deliver excellence while contributing successfully to the transformation of Allianz. Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.
Allianz Services is a company which belongs to the legal entity, Allianz Technology SE.

Role overview

We are looking for an Expert Business Analyst (m/f/d) for our modern and innovative location: Allianz Services, Barcelona. The Expert Business Analyst (BA) plays a pivotal role in the early and most strategic phases of the BMP rollout. Acting as a transformation catalyst, the Expert BA ensures clarity, alignment, and readiness across business and IT streams. This role provides expert guidance on requirements engineering, process modelling, and stakeholder alignment, enabling delivery readiness for multiple product teams and markets.
Based in Barcelona, the Expert BA will support global BMP delivery while collaborating closely with Product Owners, architects, technical teams, and local Operating Entities.

What you do:

• Contribute to Sprint 0 by defining requirements, scope, and bundles.
• Lead end‑to‑end process mapping and impact assessments.
• Facilitate workshops with global and local stakeholders to gather insights and validate requirements.
• Translate business needs into structured, clear, and validated requirements.
• Support Product Owners in shaping and prioritizing the product backlog.
• Drive early testing readiness, including functional testing scenarios and data definitions.
• Produce high‑quality documentation (business requirements, user stories, acceptance criteria, process flows).
• Use Jira to track progress, manage tasks, and ensure milestone delivery.
• Coordinate with cross-functional teams to ensure seamless rollout preparation for new OEs.
• Align global BMP standards with local market needs and constraints.
• Identify risks, dependencies, and gaps early in the delivery lifecycle.
• Coach and support other Business Analysts to elevate team capability.
• Contribute to reusable process maps, templates, and best‑practice frameworks.
• Ensure effective communication across business, IT, and management layers.
• Support overall delivery governance by providing clarity, documentation, and alignment.
• Travel to Operating Entities and rollout locations when required to support workshops, stakeholder alignment, and discovery activities.

What you bring:

• Bachelor's degree in Business Administration, Computer Science, Engineering, Information Systems, or a related field.
• 5+ years of experience as a Business Analyst in digital transformation or system delivery programs.
• Demonstrated experience engaging with diverse stakeholder groups (Product Managers, PO, Architects, IT teams, demanding OEs).
• Strong knowledge of Insurance Sales processes, CRM capabilities, or large-scale sales platform rollouts.
• Proven experience in Sprint 0 or early-phase delivery setup.
• Advanced skills in BPMN/process modelling, requirements engineering, and workshop facilitation.
• Ability to balance global standards with local market realities.
• Excellent communication skills in English (professional fluency).
• Proficiency in Jira, Confluence, and process visualization tools (e.g., Visio, Miro).
• Strong strategic mindset, proactive approach, and ability to operate independently.
• Familiarity with Agile, Waterfall, DevOps, and CI/CD environments.
• Experience in BMP Sales or similar Allianz platforms.
• Previous experience in global/multi-country CRM or Sales solution rollouts.
• Background in coaching or mentoring junior analysts.
• We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.

What we offer:

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.

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