Competitive Intelligence Manager

Amadeus is the leading technology provider to the travel industry and is present in 190+ countries around the world. Our innovative solutions power every part of a traveler's journey-from airlines to search engines, travel agencies to hotels. The world's top travel brands rely on Amadeus to help create exceptional traveler experiences.

The Competitive Intelligence Manager supports both Travel Distribution and Regional organizations by delivering actionable insights on key industry developments and Amadeus competitors' product capabilities. The role focuses on analyzing how competitors' solutions evolve, identifying potential threats to Amadeus' product portfolio, and framing strategic questions that require further assessment.

Key Focus Areas:

• Evaluate competitor product offerings and functional evolution, including features, technical approaches, integration models, and capability gaps vs. Amadeus.

• Conduct targeted deep dives on specific competitors or product domains, assessing commercial positioning, product strategy, technical enablers, monetization logic, go-to-market approach, and functional enhancements affecting Amadeus' competitiveness.

Main Responsibilities:

Lead monitoring of industry trends

• Track key developments in direct and indirect competition.

• Identify risks these developments pose for Amadeus.

• Validate assessments with relevant stakeholders.

• Determine if a competitive deep dive is needed and who should manage it (Competitive Intelligence team, client team, etc.).

Perform competitive deep dives

• Define scope with the client team and identify relevant stakeholders.

• Lead or coordinate content creation for deep dives.

• Consolidate findings and identify strategic questions to address.

Support TRD and Commercial organizations

• Respond to ad hoc requests regarding competitors' actions.

• Contribute to defining next steps in Competitive Intelligence for TRD.

• Assist Strategy, PM, and Sales teams in understanding competitive advantages.

This role prioritizes product-level intelligence-features, APIs, workflows, technical decisions, UX, and commercial packaging-while contextualizing findings within broader market developments when relevant.

What we can offer you

🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

🤗 A caring environment - Amadeus fosters a caring environment that supports both professional growth and personal well-being.

💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits and health benefits.

🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

🌈 A diverse, equitable, and inclusive community - We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

#LI-EMEA

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. 

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.