Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

About the Role

We are looking for a highly skilled AI Senior Consultant/ AI Customer Technology Advisor who combines deep expertise in Artificial Intelligence with strong consultative, communication, and customer-facing skills. This role requires a hybrid profile: an AI specialist capable of designing end‑to‑end solutions, adapting complex concepts to different audiences, and supporting the full sales cycle.

You will work closely with customers across industries and you will collaborate with internal technical teams.

Key Responsibilities

• Design and architect AI solutions across generative AI, agentic AI, traditional machine learning, MLOps/LLMOps, and AI governance frameworks.
• Lead end-to-end AI engagements, from understanding customer needs to defining the technical approach, contributing to proposals (RFPs), and presenting solutions clearly and convincingly.
• Act as a trusted AI advisor, adapting the communication level to technical and non‑technical stakeholders, ensuring clarity while maintaining scientific rigor.
• Provide strong pre‑sales support, including co‑creation workshops, demos, technical validations, and defense of proposals during limited customer presentation windows.
• Collaborate with data scientists, engineers, architects, and account teams to ensure solution alignment and delivery feasibility.
• Contribute to sector‑specific strategies (e.g., health, energy, finance), bringing valuable industry expertise when applicable.

Who You Are

Required Qualifications

• Master's degree or PhD in Data Science, Mathematics, Computer Science, or related fields.
• Demonstrable experience designing and implementing innovative, efficient, and successful AI/ML solutions.
• Minimum 5 years of experience in selling technical services for multi‑industry customers, ideally in consulting environments.
• Deep knowledge of AI/ML services in at least one major cloud provider (Azure, AWS, or GCP, ideally more than one).
• Solid experience in AI system architecture, solution design, and translating business needs into technical proposals.
• Strong understanding of generative AI, agentic AI, machine learning, and AI governance.
• Familiarity with MLOps/LLMOps frameworks and building scalable ML pipelines.
• Strong customer‑facing and consultative abilities, capable of influencing stakeholders and supporting full sales cycles.
• Excellent communication skills with the ability to simplify complex concepts and tailor messages to diverse audiences
• Fluent in English.

Preferred Qualifications

• Certifications in Azure, AWS, or GCP.
• Sector specialization in Health, Energy, or Financial Services with proven relationships or deep domain understanding.

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.