Published 3 months ago
Front Office & Guest Relations Specialist
Madrid, Spain
English FriendlyMedical, Healthcare & Hospitality€21K
SLS Barcelona is seeking a Front Office Agent to provide excellent guest service. You will manage guest arrivals and departures, handle inquiries and complaints, and ensure guests receive accurate information. This role requires a proactive and detail-oriented individual passionate about hospitality.
As a Concierge at La Residencia, a Belmond Hotel, you will anticipate guest needs, proactively sell hotel services, and manage all guest communications. You will be part of a supportive team focused on making every visit unique and special, with opportunities to develop your skills in luxury hospitality.