SLS Barcelona is seeking a Guest Services & Quality Intern to support the Call Center Manager in ensuring a seamless guest experience. The intern will handle guest requests, coordinate with departments, manage reservations, and assist with administrative tasks while upholding service excellence standards.
The Hoxton, Poblenou is seeking a Night Audit to join their team in Barcelona. This role supports the Front Office Manager and Night Manager in leading the night shift, ensuring an exceptional guest experience. You will handle guest arrivals and departures, manage billing, answer phones, and oversee public areas.
The Hoxton Poblenou is seeking a Night Manager to lead the night shift and ensure an exceptional guest experience. This role involves overseeing the night team, managing guest services like check-in/check-out, and ensuring public areas run smoothly. It's an opportunity for individuals passionate about hospitality to grow within an innovative, international group.
As a Concierge at La Residencia, a Belmond Hotel, you will anticipate guest needs, proactively sell hotel services, and manage all guest communications. You will be part of a supportive team focused on making every visit unique and special, with opportunities to develop your skills in luxury hospitality.
SLS Barcelona is seeking a Bellperson/Doorperson to provide a welcoming first and last impression for guests. This role involves assisting with luggage, valet parking, and providing general information to ensure a positive guest experience.
The Hoxton, Poblenou is seeking a Host/Hostess to join their team in Barcelona. In this role, you will be the first point of contact for guests, ensuring a welcoming and personalized experience. You will manage guest arrivals and departures, handle billing, assist with bookings, and serve as a general information resource.
SLS Barcelona is seeking a Front Office Agent to provide excellent guest service. You will manage guest arrivals and departures, handle inquiries and complaints, and ensure guests receive accurate information. This role requires a proactive and detail-oriented individual passionate about hospitality.