About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

Job Description:

1. Execute company strategies effectively, ensure all key performance indicators are met, and achieve sales targets with high quality as outlined in the company's sales plans.

2. Proactively reach out to, expand, and convert inbound leads or registered customers through various sales methods, including telemarketing, digital marketing, and online follow-up.

3. Cultivate and nurture long-term relationships with customers who are not immediately convertible, and ultimately drive conversion through new business opportunities.

4. Collaborate closely with upstream and downstream departments, communicate effectively with the Marketing and Channel teams on lead conversion, and assist downstream sales teams in converting complex scenarios.

5. Maintain sensitivity to and track industry-related information, provide timely feedback and suggestions, explore and promote new business cooperation models, and contribute to the sustainable development of the company's business.

6. Embrace and drive change, adapt to team optimizations and improvements, and proactively propose constructive suggestions for enhancement.

Qualifications:

1. Bachelor's degree or above.

2. Minimum of 2 years of telemarketing experience, with a background in banking/cross-border payments/cross-border e-commerce preferred, or experience with SaaS products in large internet companies preferred.

3. Strong self-motivation, results-oriented mindset, and a sense of accountability for outcomes.

4. Excellent planning and customer communication skills, with the ability to build and maintain positive customer relationships.

5. Outstanding learning and communication abilities, quick thinking, adaptability, and resilience under pressure.

6. Sharp market insight and accurate analytical skills, capable of effectively developing and maintaining customer resources.

1. 根据公司的战略规划，确保各项指标有效执行，保质保量完成公司制定的销售计划，达成业绩

2. 通过电话营销、网络营销、在线跟进等各种销售形式，积极触达、拓展并转化主动咨询或主动留资注册客户

3. 对短期无法转化客户，有能力长期培育客户，通过新的业务机会来最终实现客户转化

4. 与公司上下游合作密切，与上游市场部渠道部积极沟通线索转化情况，对复杂场景业务nengq协助下游销售团队共同转化

5. 保持对行业相关领域内各类信息的敏感和追踪，及时反馈并建议，探索并推广新的商业合作模式，为公司业务带来可持续发展

6. 能积极拥抱变化，推动变化，能配合团队不断持续优化进步，善于主动思考提出改进建议更佳

任职要求：

1. 大学本科及以上学历；

2. 两年以上电销经验，有银行/跨境支付/跨境电商背景优先，或有互联网大厂SAAS产品背景优先 3. 有极强的自我驱动力，以结果为导向，对结果负责；

4. 具备优秀的策划与客户沟通能力，能够与客户建立良好的合作关系；

5. 优秀的学习能力和沟通能力，思维敏捷、有良好的应变能力和承压能力；

6. 具有敏锐的市场洞察力和准确的分析能力，能够有效开发并维护客户资源

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.