The position

We are on the lookout for a standout Key Account Manager to join us on an exciting journey shaping the future of the CRM (Cardio, Renal, Metabolism) therapeutic area at Boehringer Ingelheim Switzerland.

As a CRM Key Account Manager, you will lead strategic engagement and build impactful partnerships across primarycare-relevant hospitals, group practices, HCP networks, specialty clinics, and emerging healthcare ecosystems - driving meaningful change where it matters most. Start date as soon as possible.

Tasks & responsibilities

• Serve as the lead for assigned group practices, HCP networks, and relevant hospitals/accounts with national or regional reach (in alignment with other portfolio KAMs.
• Lead strategic account planning and execution, ensuring all activities are aligned with TA CRM objectives.
• Conduct deep analysis of patient pathways to identify unmet needs, systemic drivers, and barriers to care.
• Coordinate cross-functional teams (Medical, Market Access, Sales, Marketing, Portfolio KAMs) to deliver integrated solutions that optimize patient outcomes.
• Map and engage complex stakeholder ecosystems acting as a connector (when needed) between internal teams and external partners to drive clinical adoption and formulary inclusion.

Requirements

• Education or background/experience in healthcare, commercial discipline with a strong focus on marketing, sales, and account management is a must
• Proven successful experience in account management including business development
• Experience working with hospitals, regional/national group practices, HCP networks, and/or digital health providers (or similar) is a must
• Excellent communication, advanced negotiation, and project management skills
• Fluent in English and the respective regional language (German for Basel-Bern/Ost-CH, French for Romandie-Tessin, Italian is a plus)
• Digital fluency (analytics, CRM platforms, telehealth models, Microsoft Office, Veeva, Power BI, Sales Force)
• Must reside in Switzerland or be willing to relocate

Boehringer Ingelheim Switzerland:

• This is a field-based role in Region EAST - a valid driver's license and willingness to travel extensively within Switzerland is required
• Nevertheless, a strong collaboration with the office-based colleagues as well as regular presence in the office of Boehringer Ingelheim Switzerland in Basel is expected

Your Benefits

• Flexible working time models: home office and flexible working hours, depending on department and position - many things are possible with us. Since this is a field-base position, office-time either at the offices or at home is possible in agreement with line manager and job expectations.
• Learning & development: diverse training and development opportunities for your personal and professional growth. Because: you never stop learning.
• Attractive and competitive salary package with Performance-based bonus
• Assigned sales territory with minimal overnight travel
• Mental health support (EAP, coaching)
• Collaborative environment with strong team support despite field‑based work
• Regular team meetings, sales events and kick‑off sessions
• Appreciative culture with recognition programs
• Opportunity to actively shape customer relationships and regional market presence

We are looking forward to receiving your application online!

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