Key Responsibilities

• Act as a filter point for client communication at a technical level
• Effectively interact with our partners including providing technical explanations and guidance, running meetings and managing new and existing partner relationships throughout the integration and live phases
• Provide technical insight and expertise to partners and work with them in order to maximise their growth
• Communicate and coordinate with different tech teams to ensure that everything runs smoothly
• Analyse the business and operational procedures to improve integration processes
• Liaise with and configure third party providers integrated into GiG Platform
• Track progress and provide regular internal updates on timelines and partner plans
• Find new and innovative solutions for technical problems

Skills & Expertise

• A broad technical knowledge across various fields: namely Infrastructure, Databases, Front End, Back End, APIs, SQL
• Proven ability to manage multiple accounts at a time
• Proven experience in successfully working directly with partners or clients in a primary contact or lead role
• Excellent problem-solving and technical, organisational skills
• High level knowledge of different software development processes
• Good negotiation and presentation skills
• Excellent verbal and written communications skills in English (other languages a plus)
• Willingness to roll up your sleeves and get things done
• Excellent team player
• Knowledge of different verticals of the gaming industry including casino & sportsbook