What will be your mission?

• Master Data Management is a key area that ensures proper purchasing and accounting across the entire organization.
• This position will support Master Data Management dpt. worldwide level, supporting and reinforcing clear instructions to hotels and Shared Services Center in Delhi.
• Will apply consistent and homogeneous methodology for incidence management across all BUs to drive global solutions where local requirements must be considered too.
• It will ensure that all NH users follow strictly all MDM processes and procedures.
• Will manage urgent and exceptional cases, attending internal ticketing tools and will support and attend internal escalations.

What will you do?

• Support the maintenance and accuracy of Master Data by assisting in data creation, validation and updates according to established MDM procedures.
• Assist in the monitoring and resolution of incidents related to Procure to Pay processes, ensuring proper follow-up through internal ticketing tools.
• Collaborate with hotels and Shared Services Center to ensure correct application of global MDM guidelines, providing support and clarification when required.
• Contribute to the standardization of processes by helping identify recurring issues and supporting the implementation of consistent solutions across Business Units.
• Support the management of urgent or exceptional cases, escalating incidents when necessary and ensuring timely communication with relevant stakeholders.
• Assist in the preparation of reports and basic analyses to support process control, data quality monitoring and decision-making.

What are we looking for?

EXPERIENCE

• Not required, nonetheless Administration and/or Purchasing knowledge is a plus.

SKILLS WE ARE LOOKING FOR

• Results driven and focused on detail.
• Ability to spot and resolve problems efficiently.
• Excellent management and organizational skills.
• Ability to work on your own and as part of a team.
• Organizational, communication and interpersonal skills.
• Analytical and proactive approach.
• Able to work in a changing environment and under pressure.
• Attention to detail and accuracy.
• Teamwork skills.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience - diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.