TA Operations Manager

Preply
Preply
Barcelona, Spain (Hybrid)HybridCompetitiveAdded yesterdayRemote: Hybrid

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We power people's progress.

At Preply, we're all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it's creating real impact.

We've just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we're only getting started. As a category-defining company, we're shaping what the future of learning looks like at global scale.

Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day.

Meet the team!

As Talent Acquisition Operations Manager, you'll enable a world-class, scalable Talent Acquisition function by owning critical TA programs, operational systems, and decision-driving insights.

You'll sit at the intersection of people, process, and technology - designing efficient workflows, championing practical tools and AI solutions, and ensuring the team has the structure and data to deliver excellence at scale.

Talent Acquisition at Preply is a high-performing, ambitious team deeply embedded in the business. We're technology-driven, data-informed, and constantly raising the bar - while operating with a strong team-first mindset. Building an iconic company should be fun 🙂

This is a senior, high-impact role focused on turning TA strategy into consistent, high-quality execution. You'll work closely with TA Leadership, People, and Finance to streamline workforce planning, optimize reporting, and ensure our hiring data drives better decisions.

What you'll be doing

TA Program Ownership & Delivery

  • Own and deliver the most critical TA programs end-to-end, from problem definition to adoption and measurable impact

  • Define success metrics aligned to TA and leadership priorities

  • Ensure initiatives drive sustained impact beyond launch (such as interview quality, hiring excellence, and referral programs)

  • Define standards for high-quality interviewing at Preply

  • Own interviewer capability frameworks and training

  • Improve interview signal and consistency using data and AI-enabled insights

TA Enablement, Upskilling & Onboarding

  • Own TA onboarding (30-60-90) for recruiters and coordinators

  • Define and evolve continuous TA upskilling across tools, AI, and craft

  • Maintain clear, scalable documentation and enablement assets

TA Operations, Scheduling & Coordinator Leadership

  • Own end-to-end interview operations and scheduling at scale

  • Line manage and develop TA Coordinators

  • Ensure strong capacity planning, SLAs, and experience

Tooling, Vendors, Contracts & Cost Management

  • Own TA tooling ecosystem and vendor relationships, such as Asbhy, Metaview and LinkedIn

  • Evaluate and roll out tools with clear ROI and adoption focus

  • Partner with Finance and Legal on contracts and cost management

Data, Insights & Decision Enablement

  • Own TA dashboards, reporting cadence, and forecasting

  • Surface risks, trade-offs, and insights to inform prioritisation

  • Enable faster, better leadership decision-making

Stakeholder Influence & Leadership Presence

  • Act as a trusted thought partner to TA Leadership, People, and Finance

  • Lead cross-functional initiatives and drive alignment

  • Represent TA Ops with credibility at senior level

What you'll need to succeed

  • 7+ years of experience in TA Operations, Talent Programs, Recruiting Enablement, or People Operations

  • Proven experience owning complex initiatives with sustained impact

  • Proven experience optimizing recruiting processes and introducing automation or tooling that improves efficiency and impact.

  • Strong systems, data, and tooling expertise within Talent Acquisition

  • Ability to influence senior stakeholders and bring clarity to ambiguity

  • A proactive, curious problem-solver who identifies opportunities and takes initiative to make things better.

  • Excellent project management, stakeholder management, and communication skills across all levels.

  • Deep understanding of recruiting metrics, headcount planning, and operational workflows.

Why you'll love it at Preply

  • Open, collaborative, dynamic, and diverse culture

  • Generous monthly allowance for lessons on Preply.com

  • Learning & Development budget, including time off for your self-development

  • Competitive financial package with equity, leave allowance, and health insurance

  • Access to free mental health support platforms

  • Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub

  • Access to Gympass-partnered wellness and gym centers throughout Spain to promote well-being and physical health

  • Opportunity to shape the lives of learners and tutors from over 175 countries through language learning and teaching

Our Principles

  • Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.

  • We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.

  • Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.

  • Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.

  • Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.

  • Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.

  • Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.

  • Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.

  • Challenge, disagree and commit - We value open and candid communication, even when we don't fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.

  • One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and Inclusion

Preply.com is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.

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