You have a strong interest in HR processes and how modern technical solutions can support and enhance them. You are motivated by working at the intersection of technology and HR, and you are curious and eager to learn and deepen your knowledge of SD Worx's systems. 

As an advisor and sparring partner, you enjoy guiding customers in a structured and pedagogical way.

• Support sales and proposal processes, participate in presales meetings, respond to requirement specifications, and demonstrate solutions in collaboration with the sales team. 

• Handle incoming inquiries from existing customers through our support channel. 

• Further develop customers' existing HR solutions and identify new opportunities for optimization. 

• Maintain ongoing dialogue with customers and ensure excellent customer service at all stages. 

• Contribute to documentation of functionality, as well as active knowledge sharing internally and externally. 

• Collaborate with other departments as needed and support effective problem-solving across areas of expertise. 

Analytical and solution‑oriented 

• Enjoy understanding complex needs and translating them into practical solutions. 

• Able to identify patterns, connections, and opportunities for improvement. 

Strong communicator and pedagogical 

• Skilled at explaining system functionality in a clear and accessible way - even for non‑technical audiences. 

• Enjoy guiding, training, and building confidence in customers. 

Relationship‑builder 

• Quickly establishes trust and thrives in an advisory role. 

• Understand the customer's perspective and builds constructive dialogue. 

• Drive processes forward and identifies opportunities before challenges arise. 

 Structured and detail‑oriented 

• Work systematically with projects, documentation, and support. 

• Ensure high quality and accuracy in all deliveries. 

Adaptable and eager to learn 

• Thrive in the intersection between HR and technology. 

• Curious and quick to acquire new system knowledge and skills. 

Service‑minded and customer‑focused 

• Hav a genuine desire to create excellent customer experiences. 

• Handles diverse customer personalities and needs with professionalism.