Senior Revenue Operations Specialist

Amenitiz
Amenitiz
Barcelona, SpainOn-siteCompetitiveAdded 3 days ago
Amenitiz

Senior Revenue Operations Specialist

Original Advert

At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder.

We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups.

From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.

About the role

We are looking for a strategic, hands-on Senior RevOps Specialist who will own revenue performance through systems, automation, and analytics, ensuring measurable improvements in acquisition efficiency, conversion quality, retention economics, and forecasting reliability.

You will combine CRM automation, performance analytics, and cross-functional governance to optimize the end-to-end GTM engine, proactively identify inefficiencies, and drive predictable revenue growth. This is a high-impact role: you design, implement, monitor, and iterate solutions that directly influence conversion, retention, and revenue. This is not a project management role; you build, ship, measure, and optimize.

Your missions

Revenue Performance Framework Definition

  • Define and maintain the company-wide revenue performance scorecard, including metrics like CAC, Payback, NRR, LTV/CAC, conversion by segment, and ACV mix.
  • Build cohort-based performance tracking to monitor retention across 3-, 6-, and 12-month periods by segment.
  • Monitor revenue leakage and identify systemic inefficiencies across the full funnel, enabling proactive process improvements.
  • Partner with Finance and Data teams to ensure accuracy, consistency, and actionability of revenue intelligence.

Process Optimization & Automation

  • Optimize end-to-end GTM workflows, including onboarding, Sales, and Customer Success handoffs.
  • Design and implement automation to eliminate repetitive tasks, ensure accurate data flow, and improve funnel efficiency.
  • Own CRM architecture and governance, including lifecycle stages, object structures, permissions, validation rules, and system scalability.
  • Continuously monitor and debug automations and workflows, ensuring revenue-critical processes remain reliable at scale.
  • Document playbooks and enable adoption across teams, fostering process discipline and operational excellence.

Segment & Mix Optimization

  • Track ACV evolution and performance by segment and monitor trends over time.
  • Identify high-potential segments with the strongest LTV/CAC ratios to prioritize GTM resources.
  • Refine lead scoring and routing logic based on downstream revenue quality, not just close rates.
  • Partner with Sales, Customer Success, and Data teams to ensure segment-level insights translate into GTM strategy and execution.

Qualifications

Required

  • 5+ years of experience in Revenue Operations, Sales Operations, CRM/RevOps Engineering, management consulting, or analytics/operations strategy in SaaS, high-growth tech, marketplaces, or other revenue-driven environments.
  • HubSpot expert: deep, hands-on experience architecting workflows, custom objects, automations, and API integrations.
  • SQL proficiency. Python or scripting capability and hands-on experience building AI-powered automations and workflows.
  • API literacy: you understand how systems connect, can read API docs, and design integration flows.
  • Strong understanding of subscription revenue metrics: MRR, Sales Velocity, CAC, LTV, NRR, payback period.
  • Experience operating across multiple geographies or segments with different maturity levels.
  • Fluency in English and at least one of: French, Italian, Spanish, or Portuguese.

Strong Plus:

  • Experience with data visualization tools (Looker, Tableau, Metabase).
  • Familiarity with conversational intelligence platforms and AI-powered sales tools.
  • Background in high-volume SaaS, hospitality tech, or marketplaces.
  • Experience integrating Customer Success operations alongside Sales operations.
  • Experience building performance frameworks in B2B SaaS.
  • Fluency in English + any language between French, Italian, Spanish, or Portuguese.

Our Benefits

  • Competitive salary - We recognize your hard work and celebrate your success with exciting, performance-based incentives.
  • Comprehensive health & wellness coverage - Your physical and mental well-being matter, and we've got you covered.
  • Stock options - Be a part of our success with real ownership in Amenitiz.
  • Get paid whenever you want - No need to wait until the end of the month - access your salary anytime.
  • Flexible benefits - Save on meals, childcare, transportation, and training with our tailored remuneration options.
  • Grow with us - Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities.
  • Fuel your curiosity - We'll buy you ANY book you want, plus we've built an inspiring library to keep your learning on track



#LI-CL1

Customer Onboarding Team Lead

Barcelona, Spain
3d ago

Senior Product Marketing Manager

Barcelona, Spain
3d ago

Sales Manager - Italy

Barcelona, Spain
3d ago

Customer Care Specialist - French Market

Barcelona, Spain
4d ago

Sales Development Representative - French Market

Barcelona, Spain
5d ago

Sales Development Representative - Catalan Market

Barcelona, Spain
€41K1w ago

Sales Development Representative - Spanish Market

Barcelona, Spain
1w ago

Customer Onboarding Specialist - French Market

Barcelona, Spain
1w ago

Sales Development Representative - Italian Market

Barcelona, Spain
€41K1w ago

Sales Development Representative - French Market (FR)

Barcelona, Spain
€41K1w ago

Retention Specialist – French Market

Barcelona, Spain
1w ago

Account Executive - French Market

Barcelona, Spain
1w ago
Visa Sponsor

Director of Customer Care Operations - US

Barcelona, Spain (Hybrid)
US$151K - US$178K1d ago

Senior Product Operations Manager - Payments

Barcelona, Spain (Hybrid)
1d ago

Senior Technical Program Manager - Travel & Spend

Barcelona, Spain (Hybrid)
1d ago

Manager, Revenue Strategy & Operations

Barcelona, Spain (Hybrid)
1d ago
Visa Sponsor

Director of Customer Care Operations - EU

Barcelona, Spain (Hybrid)
1d ago
Visa Sponsor

Revenue Operations Analyst - 6 Month Maternity Cover

Barcelona, Spain (Hybrid)
1d ago
Visa Sponsor

Marketing Operations Manager

Barcelona, Spain (Hybrid)
1d ago

Director of Revenue Operations

Barcelona, Spain (Hybrid)
1d ago

Senior Manager, Sales Operations

Barcelona, Spain (Hybrid)
1d ago
Visa Sponsor

Supply Chain Transportation – BY TMS Solution Architect

Madrid, Spain
1d ago

Operations Manager (m/f/d)

Spain
€38K1d ago

Multi-Site Operations Specialist (m/w/d)

Spain
1d ago

Assessor/a de Caixa - 40h Indefinit (sant Cugat del Vallès)

Barcelona, Spain
New

Asessor/a de Caixa-Reposició 40h Badalona

Barcelona, Spain
New

Personal de Supermercat 40h (barcelona)

Barcelona, Spain
New

Dependent/a de Peixatería - 40h (sant Cugat del Vallès)

Barcelona, Spain
New

Dependent/a de Peixatería - 40h Indefinit (sant Cugat del Vallès)

Barcelona, Spain
New

Caixer/a - Reposador/a 28h Tardes - Dilluns a Divendres (Barcelona Ciutat)

Barcelona, Spain
New

Caixer/a - Reposador/a Estiu - 16h Dissabtes/Diumenges (BARCELONA CIUTAT)

Barcelona, Spain
New

CAPS DE SETMANA Personal de supermercat 12h Divendres i Dissabtes - Barcelona Ciutat

Barcelona, Spain
New

Dependent/a Peixateria 40h Indefinit- Horari Partit (cornellà de Llobregat)

Barcelona, Spain
New

Borsa de Talent Peixateria (amb O Sense Experiència) - Tota Catalunya

Barcelona, Spain
New

Borsa de Talent Frescos

Barcelona, Spain
New

Fruter/a - 40h Indefinit (sant Cugat del Vallès)

Barcelona, Spain
New

Application managed by Amenitiz