Technical Account Manager

About the Role

We're a Y Combinator-backed marketing AI startup automating a massive and underserved market - beginning with SEO and AI search optimization. Our platform helps fast-growing B2B startups cut through noise and drive measurable, compounding organic growth using autonomous agents for strategy, content, backlinks, and ads.

As a Technical Account Manager, you'll be the primary bridge between our clients and our product - helping Series A-C startups get maximum value from our platform and achieve tangible growth outcomes. This is a high-impact, hands-on role at a small, fast-moving team in SoHo, NYC.

What You'll Do

• Serve as the primary technical point of contact for clients, driving platform adoption and measurable growth outcomes.

• Onboard new customers and coach them on best practices to optimize their marketing ROI.

• Translate client needs into clear technical requirements and coordinate with product and engineering to deliver solutions.

• Collaborate cross-functionally with product, engineering, and customer success to resolve issues and ensure clients realize value quickly.

• Monitor key success metrics across your book of accounts and provide strategic recommendations to continuously improve results.

What We're Looking For

Required:

• Experience working at a fast-growth startup with a track record of delivering measurable wins for customers.

• Hands-on familiarity with marketing automation tools, data workflows, and integrations.

• Proven ability to onboard and coach customers toward platform adoption and ROI optimization.

• Ability to translate client needs into technical requirements and coordinate effectively with engineering and product teams.

• Experience tracking success metrics and providing data-driven strategic recommendations.

• Impeccable communication and writing skills - clear, persuasive, and precise in every client interaction.

• High IQ and high EQ; comfortable operating in a fast-paced, ambiguous environment without hand-holding.

• Strong CS fundamentals or equivalent problem-solving capability - you enjoy rolling up your sleeves on tough technical challenges.

Nice to Have:

• Industry experience in marketing services, SEO, or AI-driven search (AEO).

Compensation & Benefits

• Salary: $90,000 - $122,000 per year

• Competitive early-stage startup equity and benefits package

Location

• On-site required - SoHo, New York City, NY

• No remote or hybrid option for this role

• US work authorization required - visa sponsorship is not available