ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

Telecare Installation Technician (M/F/D) - Alava

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Telecare Installation Technician

In-person assistance for users of the Public Telecare Service of Euskadi (betiON). Performing installation, maintenance, and removal of telecare equipment, as well as accompaniment and follow-up visits, following established protocols to guarantee the well-being and safety of the users.

Contribute to the well-being of society by developing innovative and sustainable projects focused on people and social progress.

If you want to work in a large group of companies as a mobile unit technician, send us your details!

At Ilunion VidaSénior, we are looking to incorporate Telecare Mobile Unit Technicians to join our team at the Bilbao office, BetiON. We offer:

Paid initial training for the position.
Staff dedicated to working exclusively for betiON, the Public Telecare Service of the Basque Government
Incorporation into a job bank, temporary contracting through substitution for sick leave, vacations, etc., but with real possibilities of joining the permanent staff.
Annual working day of 1,612.5 hours

Company-specific collective agreement

Minimum requirements:
High School Diploma, FP2 or Higher Technician degree or equivalent
Essential: High level of spoken and written Basque (Euskera)
User-level office software skills
Immediate availability

Remuneration between €25,000 and €27,000

Valid driver's license is essential

Recommended: Qualification in FP2 Electricity and/or electronics.

Your main functions will be:

Responding to the needs presented by the user, promoting their peace of mind and well-being

Handling crisis situations generated during the provision of the telecare service following the established protocols and guidelines for action

Accompanying users until the arrival of a family member or emergency services.

Performing follow-up visits, reviewing the user's situation and the home, detecting and notifying user needs or risk situations, and any other actions required to improve the user's situation.

Performing technical interventions with Telecare Terminals and their various components and devices at the users' homes: installation, preventive and corrective maintenance, and removal.

The best way to predict the future is to create it together

Warmth and quality: Our purpose is eminently social; we provide well-being and quality of life to people. We work constantly on innovation and continuous improvement to respond to new socio-sanitary challenges, addressing the aging population and people in situations of dependency. "Always give a smile, perhaps someone might need it"

View original advert (Spanish)

Técnico/a Instalador/a Teleasistencia

Atención presencial a personas usuarias del Servicio Público de Teleasistencia de Euskadi (betiON). Realización de tareas de instalación, mantenimiento y retirada de equipos de teleasistencia así como acompañamientos y visitas de seguimiento , siguiendo los protocolos establecidos para garantizar el bienestar y la seguridad de las personas usuarias

Contribuir al bienestar de la sociedad, desarrollando proyectos innovadores y sostenibles, centrados en las personas y el progreso social.

Si quieres trabajar en un gran grupo de empresas, como técnico de unidad móvil, ¡envíanos tus datos!.

En Ilunion VidaSénior buscamos incorporar Técnicos de unidad móvil de teleasistencia para unirse a nuestro equipo, en la oficina de Bilbao, BetiON. Ofrecemos:

Formación inicial para el puesto remunerada.
Personal dedicado a trabajar en exclusiva para betiON, Servicio Público de Teleasistencia del Gobierno Vasco
Incorporación en Bolsa de trabajo, contratación temporal mediante sustitución de bajas, vacaciones, etc. pero con posibilidades reales de incorporación a plantilla fija.
Jornada anual de 1.612,5 horas

Convenio propio de empresa

Requisitos mínimos:
Título Bachiller, FP2 o Técnico Superior o equivalente
Imprescindible Euskera nivel alto hablado y escrito
Ofimática a nivel usuario
Incorporación inmediata

Retribución entre 25000 y 27000€

Imprescindible carnet de conducir vigente

Recomendable: Cualificación en FP2 Electricidad y/o electrónica.

Tus funciones principales serán:

Dar respuesta a las necesidades que plantea la persona usuaria favoreciendo su tranquilidad y bienestar

Afrontar las situaciones de crisis generadas durante la prestación del servicio de teleasistencia siguiendo el protocolo y pautas de actuación establecidas

Acompañar a las personas usuarias hasta la llegada de algún familiar o servicios de urgencia.

Realizar visitas de seguimiento, revisando la situación del usuario y de la vivienda, detectando y notificando necesidades del usuario o situaciones de riesgo y aquellas otras actuaciones que se requieran algún tipo de actuación para mejorar la situación de la persona usuaria.

Realizar intervenciones técnicas con los Terminales de Teleasistencia y sus diferentes componentes y dispositivos en el domicilio de las personas usuarias: instalaciones, mantenimiento preventivo y correctivo y retirada.

La mejor forma de predecir el futuro es creándolo juntos

Calidez y calidad: Nuestra razón de ser es eminentemente social, proporcionamos bienestar y calidad de vida a las personas. Trabajamos constantemente en la innovación y la mejora continua, para dar respuesta a los nuevos retos sociosanitarios, atendiendo al envejecimiento de la población y a las personas en situación de dependencia. "Regala siempre una sonrisa, quiza alguien pueda necesitarla"