Laboral Kutxa is a prominent Spanish credit union and cooperative bank headquartered in Arrasate (Mondragón). Formed through the merger of Caja Laboral and Ipar Kutxa, it operates as part of the Mondragon Corporation, the world's largest worker-owned cooperative. The bank provides a full range of financial services, including retail banking, insurance, and wealth management, primarily serving the Basque Country, Navarre, and surrounding regions.

In Spain, Laboral Kutxa maintains a significant corporate presence in Gipuzkoa and Bizkaia, with an extensive branch network across Northern Spain. The company is unique for its cooperative business model, where employees have the opportunity to become member-owners, fostering a culture of participation and long-term stability. For international professionals, the bank offers specialized roles in areas such as cybersecurity, international payment solutions, and financial regulation, though proficiency in Spanish is typically essential for integration.

Laboral Kutxa was formed in 2012 following the merger of Caja Laboral (founded in 1959) and Ipar Kutxa (founded in 1965). It is the financial arm of the Mondragon Corporation, reflecting a long history of cooperative banking in the Basque region.

For international professionals

Operates under a cooperative model where employees can eventually become member-owners of the bank.
Headquartered in Arrasate (Mondragón), offering career opportunities in the Basque Country's industrial and financial heart.
Actively hires for specialized technical roles in cybersecurity, data governance, and international payment systems.
Strong emphasis on social responsibility, with a significant portion of profits reinvested into local community and cultural projects.
Fluency in Spanish is generally required, and knowledge of the Basque language is highly valued for many regional roles.

Crisis Response and Management Specialist

Laboral Kutxa

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Your mission will be to drive crisis preparedness and response within the Entity, through the design of strategies, the coordination of plans, and the execution of tests and simulations that guarantee operational continuity.

WE WILL COUNT ON YOU TO

Coordinate the development, review, and updating of the Entity's recovery plans.
Define procedures, protocols, and templates for crisis management.
Manage the annual testing plan and coordinate all business continuity activities with other areas.
Prepare and execute crisis simulations together with the Crisis Management Committee.
Prepare and execute tests with critical providers.
Collaborate with the IT team in the development of technological recovery plans, as well as in the preparation of tests to validate theoretical requirements (RTO, RPO).
Monitor the testing plan, the defined action plans, and the lessons learned.
Advise various internal areas on industry best practices and standards.
Ensure compliance with applicable regulations (DORA, ISO, NIST, COBIT, ITIL, among others).

WE NEED YOU TO BRING

University degree in Engineering (Telecommunications, Computer Science, Industrial, Aeronautical...).
Minimum of 3 years of experience in financial institutions.
Practical knowledge of business continuity, crisis management, and applicable regulations.
Experience with GRC tools, alert management systems, and continuity platforms is valued.
Good level of Basque and English.

WHAT DO WE OFFER?

A different way of working, growing professionally and personally, so that you can unleash your full potential in a sustainable and inclusive way. To achieve this:
• We promote teamwork, mutual support, and participation.
• We personalize training to develop people's skills throughout their entire professional life.
• We offer the flexibility you need to ensure a good balance between professional and private life.
• We bet on internal talent, and therefore you will have multiple opportunities to face new challenges and assume new roles.
• We will take care of you through Zainduz, our health program, through which you can enjoy: workshops on healthy habits and emotional well-being, digital Physiotherapy service, and incentives for walking or cycling to work.
• We will facilitate access to the Lagun Aro medical network for you and your family, in addition to special banking and insurance conditions.

In short, we offer inclusive and respectful work environments, we guarantee equal opportunities between men and women in work dynamics and professional careers, working to be a benchmark in terms of equality.

View original advert (Spanish)

Tu misión será impulsar la preparación y respuesta ante situaciones de crisis en la Entidad, mediante el diseño de estrategias, la coordinación de planes y la ejecución de pruebas y simulacros que garanticen la continuidad operativa.

CONTAREMOS CONTIGO PARA

Coordinar el desarrollo, revisión y actualización de los planes de recuperación de la Entidad.
Definir procedimientos, protocolos y plantillas para la gestión de crisis.
Gestionar el plan anual de pruebas y coordinar con otras áreas todas las actividades relacionadas con continuidad de negocio.
Preparar y ejecutar simulacros de crisis junto con el Comité de Gestión de Crisis.
Preparar y ejecutar pruebas con proveedores críticos.
Colaborar con el equipo de TI en el desarrollo de los planes de recuperación tecnológicos, así como en la preparación de pruebas que permitan validar los requisitos teóricos (RTO, RPO).
Realizar el seguimiento del plan de pruebas, de los planes de acción definidos y de las lecciones aprendidas.
Asesorar a las distintas áreas internas en mejores prácticas y estándares del sector.
Garantizar el cumplimiento normativo aplicable (DORA, ISO, NIST, COBIT, ITIL, entre otros).

NECESITAMOS QUE APORTES

Titulación universitaria en Ingeniería (Telecomunicaciones, Informática, Industrial, Aeronáutica...).
Experiencia mínima de 3 años en entidades financieras.
Conocimiento práctico en continuidad de negocio, gestión de crisis y normativa aplicable.
Valorable experiencia con herramientas GRC, sistemas de gestión de alertas y plataformas de continuidad.
Buen nivel de euskera e inglés.

¿QUÉ OFRECEMOS?