This job was published 3 months ago
Rental Agent - Girona
🇪🇸 Translated from SpanishMad adc
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Job Description
At Marlex, we are looking to incorporate a/an Customer Service Agent with English for an important company in the Rent a Car sector, located at the Girona Airport.
The selected person will join the customer service team and assume the following functions:
- Comprehensive management of reservations and rental contracts.
- Cross-selling of associated products and services.
- Customer service both by telephone and in person.
- Performing check-in and check-out tasks for vehicles.
- Resolution of incidents and management of claims.
- Transporting customers between the company facilities and the established pick-up points.
- Support in administrative tasks linked to the position.
On offer:
- Temporary contract of 3 months for the high season campaign, with the possibility of extending the contract.
- Full-time, with rotating shifts from Monday to Sunday.
- Remuneration: €18,000 gross per year + attractive commissions based on objectives.
Requirements:
- Driver's license and vehicle
- Commercial skills
- Intermediate-High English
- Availability for immediate start
View original advert (Spanish)
Desde Marlex, buscamos incorporar un/a Agente de Atención al Cliente con inglés para una importante empresa del sector Rent a Car, ubicada en el Aeropuerto de Girona.
La persona seleccionada se integrará en el equipo de atención al cliente y asumirá las siguientes funciones:
- Gestión integral de reservas y contratos de alquiler.
- Venta cruzada de productos y servicios asociados.
- Atención al cliente tanto telefónica como presencial.
- Realización de tareas de check-in y check-out de vehículos.
- Resolución de incidencias y gestión de reclamaciones.
- Traslado de clientes entre las instalaciones de la compañía y los puntos de recogida establecidos.
- Apoyo en tareas administrativas vinculadas al puesto.
Se ofrece:
- Contrato temporal de 3 meses por campaña de temporada alta, posibilidad de prorrogar el contrato.
- Jornada completa, con turnos rotativos de lunes a domingo.
- Retribución: 18.000 € brutos anuales + atractivas comisiones en función de objetivos.
Requisitos:
- Carnet de conducir y vehículo
- Habilidades comerciales
- Ingles Intermedio-Alto
- Disponibilidad para incorporar de manera inmediata