Senior Central Operations Manager (f/d/m)

Benefits

  • Make an impact: Work on projects that have a real impact – for you and those around you.

  • Work-life balance: Enjoy flexibility and culture: Work hybrid with focus time in the FlexOffice and at least two days of co-working at HQ. Fancy a change of scenery? Take up to 4 weeks of workation per year in another EU country.

  • Time to recharge: 30 days of holiday for your well-deserved rest. For a longer break, we offer the option of a sabbatical.

  • Cash on top: Your monthly SpenditCard for that extra boost when shopping.

  • VIP shopping: Exclusive deals and discounts on various brands through our corporate benefits network.

  • Body & Mind: We invest in your well-being (workshops, health checks & more).

  • Team spirit: We embrace flat hierarchies and a culture where every voice counts.

  • Global vibes: Work with colleagues from all over the world.

  • Nextbike for free: Grab a bike and stay flexible.

Original Advert

As the European market leader in micromobility, we are currently in a phase of strong growth. To ensure our operations are fit for the future, we have planned numerous operational improvement processes or are facing a wide range of ad hoc challenges. We need support to implement these even more quickly and to roll out solutions in a coordinated manner. Here is what you can expect as part of our Central Operations Team:

  • You will manage and further develop central operational processes across multiple departments
  • Identify efficiency potential and implement optimisation measures in our bike-sharing systems
  • You will create, analyse and interpret KPIs and derive concrete recommendations for action for our Regional Operations and franchise partners
  • You will prepare management presentations and decision-making documents and deliver them
  • Create data-driven presentations for internal stakeholders and work closely with various departments (e.g. Regional Operations, Finance, Product or our development teams)
  • Take ownership of projects from analysis through to implementation and establish scalable structures and processes
  • You will implement strategic initiatives in the operational area and keep track of timetables, milestones and budgets
  • A degree, for example in Business Administration, Engineering or International Management
  • Experience with process optimisation & process management - e.g. Lean Management or other methods for improving operational efficiency
  • Experience with agile project management methods and tools in a cross-departmental context
  • Knowledge of budget planning, cost management and an understanding of financial reports
  • Knowledge of ticketing and knowledge management tools (ideally JIRA/Confluence) and Excel/Google Sheets as well as presentation software (PowerPoint etc.) - data analysis tools an advantage
  • Strong analytical skills (working with and evaluating KPIs) and excellent organisational skills
  • Clear and effective communication and a positive approach to challenges
  • Structured, independent and solution-oriented/action-oriented working style
  • Very good German and English language skills
  • Initial professional experience in operations management would be an advantage
  • Make an impact: Work on projects that have a real impact - for you and those around you.

  • Work-life balance: Enjoy flexibility and culture: Work hybrid with focus time in the FlexOffice and at least two days of co-working at HQ. Fancy a change of scenery? Take up to 4 weeks of workation per year in another EU country.

  • Time to recharge: 30 days of holiday for your well-deserved rest. For a longer break, we offer the option of a sabbatical.

  • Cash on top: Your monthly SpenditCard for that extra boost when shopping.

  • VIP shopping: Exclusive deals and discounts on various brands through our corporate benefits network.

  • Body & Mind: We invest in your well-being (workshops, health checks & more).

  • Team spirit: We embrace flat hierarchies and a culture where every voice counts.

  • Global vibes: Work with colleagues from all over the world.

  • Nextbike for free: Grab a bike and stay flexible.

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