Sr Risk Operations Analyst

Full-Time | Remote

About Nivoda

Nivoda is the world's leading B2B diamond and gemstone marketplace, trusted by 10,000+ jewelers across the globe. We're on a mission to make global diamond trade simple, transparent, and efficient - connecting retailers with verified suppliers across Antwerp, Mumbai, Hong Kong, New York, and beyond. As we scale rapidly following our $30M Series B, we're building the team that will power the next phase of our growth.

The Role

As a Sr Risk Ops Analyst, you will play a foundational role in building Nivoda's Risk Operations function from the ground up. Joining at a pivotal moment for the department, you will own the initial stage of the customer funnel-from onboarding to the first purchase-ensuring all necessary risk assessments and compliance processes are executed with precision. This role is part of our global Fintech team and is critical to developing the scalable, tech-driven workflows required to navigate complex global regulatory environments.

What You'll Do

• Lead the Onboarding Funnel: Own the end-to-end risk assessment process for new customers, ensuring compliance from initial onboarding through to their first transaction.

• Build from Scratch: Define standards, create scalable processes, and build Standard Operating Procedures (SOPs) for the Risk Operations function.

• Internal Collaboration: Work closely with internal departments, including Sales and Customer Support, to manage risk without direct customer communication.

• Execute Risk-Based KYB: Conduct thorough risk assessments and manage complex ownership structures using a risk-based approach.

• Drive Tech Implementation: Utilize and improve upon key tools such as AiPrise, ComplyAdvantage, and Onfido to transition manual processes into automated, efficient workflows.

• Monitor Performance: Define and track KPIs for process efficiency and conduct performance analysis to drive continuous improvement within the team.

What We're Looking For

• Experience: 3+ years of experience with KYB and TRM (transaction monitoring) in a fast-paced startup or tech environment.

• Tech-Savvy Expertise: Hands-on experience with KYB and risk tools such as AiPrise, ComplyAdvantage, CreditSafe, IDNV/Onfido, and screening platforms for sanctions/PEPs.

• Data-Driven Mindset: Ability to work with data to define performance metrics and identify areas for process optimization.

• Regulatory Knowledge: A clear understanding of global regulatory requirements, including those in the US, Australia, and Europe.

• Foundational Skills: Proven ability to navigate high-risk cases and a proactive approach to finding solutions in a rapidly adapting environment.

• B2B Familiarity: Essential experience navigating the complexities of a B2B marketplace.

Why Nivoda

• Be part of a fast-growing, globally distributed team transforming a $30B industry.

• Work on a product that matters - making diamond trade more transparent, efficient, and fair.

• Collaborative, low-ego culture with real ownership and impact.

• Competitive salary and the chance to grow with the company as we expand into new geographies and categories.

Process

• 1st Interview: WHO interview with the Risk Operations Lead .

• Task: Take-home assignment.

• 2nd Interview: FOCUS interview with the Fintech Systems Lead.

• Final Stage: Possible 3rd interview or "Bar Raiser" chat if required.