Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Customer Accounts Assistant

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience in administrative tasks and a passion for the hotel sector?

We are selecting a Customer Accounts Assistant for our client, a prominent hotel chain, to join them on-site at their headquarters.

We are looking for a professional to provide administrative support to the accounts receivable area by executing basic, high-volume operational tasks—issuing and recording invoices, document control, and team support—ensuring data accuracy and compliance with deadlines.

- Accounts receivable operational tasks: Issue and record customer invoices and send them via electronic invoicing. Verify basic invoice data (amounts, tax details, references). Record payments received and support their application in standard cases. Create and update basic customer master data under supervision.
- Document recording and control: Classify, archive, and safeguard invoices, contracts, and supporting documentation (physical and digital). Keep the area's documentation organized and accessible. Prepare the documentation required for reconciliations and audits.
- Team and reconciliation support: Support technicians in payment tracking and the collection of outstanding balances. Gather information for balance reconciliations. Perform administrative support tasks (emails, control sheets, tracking pending items).
- Basic attention and support: Handle basic inquiries from customers and business units, escalating complex ones. Follow up on outstanding invoices and incomplete documentation.
- Participation in continuous improvement: Support the digitalization and organization of the area's documentation. Collaborate in the cleansing of customer master data. Follow standard operating procedures (SOPs) and propose simple improvements.

- Education: Vocational Training (FP) Middle or Higher Grade in Administration and Finance, Administrative Management, or Accounting. Training or certifications in office automation and administrative tools are a plus.
- Initial experience in administrative or accounting tasks, ideally in accounts receivable / customer accounting. (Valuable, but not essential). Willingness to develop and grow within the area will be valued.
- Tech & Skills: User-level office automation (basic-intermediate Excel, document management). Basic knowledge of invoicing and, ideally, experience with ERP (SAP). Basic knowledge of administrative and recording tasks.
- Competencies: We are looking for a profile with a high capacity for organization and attention to detail to manage tasks and documentation systematically and accurately. Must be a person with a clear orientation toward service and teamwork, facilitating collaboration and providing support to different business units. Likewise, we value commitment to quality and deadlines, along with a proactive mindset oriented toward continuous learning and growth within the company.

- Stability: Full-time permanent contract.
- Work-life balance schedule: Monday to Thursday from 08:30 to 14:00 and 15:00 to 18:00, and Fridays with an intensive workday from 08:30 to 14:30.
- Integration into a solid and professionalized structure with a work environment based on trust. A career plan and real opportunities for internal development are offered. Additionally, the headquarters features a fully equipped office area designed to facilitate the well-being and break times of the team.

View original advert (Spanish)

¿Tienes experiencia en tareas administrativas y te apasiona el sector hotelero?

Seleccionamos un/a Auxiliar de Clientes para nuestro cliente, una destacada cadena hotelera, para incorporarse de forma presencial en su sede central.

Buscamos a un/a profesional para dar soporte administrativo al área de cuentas a cobrar ejecutando las tareas operativas básicas y de alto volumen -emisión y registro de facturas, control documental y apoyo al equipo-, garantizando la precisión de los datos y el cumplimiento de los plazos.

- Tareas operativas de cuentas a cobrar: Emitir y registrar las facturas de clientes y su envío por facturación electrónica. Comprobar los datos básicos de las facturas (importes, datos fiscales, referencias). Registrar los cobros recibidos y apoyar su aplicación en los casos estándar. Dar de alta y actualizar datos básicos del maestro de clientes bajo supervisión.
- Registro y control documental: Clasificar, archivar y custodiar facturas, contratos y documentación soporte (físico y digital). Mantener ordenada y accesible la documentación del área. Preparar la documentación requerida para conciliaciones y auditorías.
- Apoyo al equipo y a las conciliaciones: Apoyar a los técnicos en el seguimiento de cobros y la reclamación de pendientes. Recopilar información para las conciliaciones de saldos. Realizar tareas administrativas de soporte (correos, hojas de control, seguimiento de pendientes).
- Atención y soporte básico: Atender consultas básicas de clientes y unidades de negocio, derivando las complejas. Hacer seguimiento de las facturas pendientes de cobro y de la documentación incompleta.
- Participación en la mejora continua: Apoyar la digitalización y ordenación de la documentación del área. Colaborar en la depuración de datos del maestro de clientes. Seguir los procedimientos estándar (SOPs) y proponer mejoras sencillas.

- Formación: FP de Grado Medio o Superior en Administración y Finanzas, Gestión Administrativa o Contabilidad. Valorable formación o certificaciones en ofimática y herramientas administrativas.
- Experiencia inicial en tareas administrativas o contables, idealmente en cuentas a cobrar / contabilidad de clientes. (Valorable, no imprescindible) Se valorará disposición para desarrollarse y crecer dentro del área.
- Tech & Skills: Ofimática a nivel usuario (Excel básico-medio, gestión documental). Nociones básicas de facturación y, valorable, manejo de ERP (SAP). Conocimientos básicos de tareas administrativas y de registro.
- Competencias: Buscamos un perfil con alta capacidad de organización y atención al detalle para gestionar tareas y documentación de forma sistemática y precisa. Debe ser una persona con una clara orientación al servicio y al trabajo en equipo, facilitando la colaboración y dando soporte a las diferentes unidades de negocio. Asimismo, valoramos el compromiso con la calidad y los plazos de entrega, junto con una mentalidad proactiva orientada al aprendizaje continuo y al crecimiento dentro de la empresa.

- Estabilidad: Contrato indefinido a jornada completa.
- Horario conciliador: De lunes a jueves de 08:30 a 14:00 y 15:00 a 18:00, y los viernes jornada intensiva de 08:30 a 14:30.
- Incorporación a una estructura sólida y profesionalizada con un ambiente de trabajo basado en la confianza. Se ofrece un plan de carrera y oportunidades reales de desarrollo interno. Asimismo, la sede está dotada de un área de office completamente equipada, orientada a facilitar el bienestar y los tiempos de descanso del equipo.