Serveo is a leading Spanish provider of comprehensive facility management and infrastructure services, operating across sectors such as transport, healthcare, industry, and energy. With a workforce of over 27,000 employees, the company manages critical assets including hospitals, industrial plants, and public infrastructure, focusing on operational efficiency and sustainability.

Headquartered in Madrid, Serveo maintains a massive footprint across the Iberian Peninsula with operations in nearly every major Spanish province. For international professionals, the company offers specialized technical roles in emerging sectors like Data Center management and energy efficiency, as well as structured graduate programs for early-career engineers and managers seeking to enter the Spanish industrial services market.

Formerly the services division of the Spanish multinational Ferrovial, the company was rebranded as Serveo in 2022 following its acquisition by Portobello Capital. It has over 30 years of experience in the Spanish infrastructure and facility management market.

For international professionals

Operates a dedicated Management Graduate Program and Junior Operation Technician tracks for early-career professionals.
Manages critical infrastructure including over 140 hospitals and 4,000 km of roads across Spain.
Offers diverse technical opportunities in high-growth areas like Data Center operations and industrial maintenance.
Primarily operates in Spanish, making it an ideal environment for professionals looking to integrate into the local business culture.

Logistics Manager - Madrid

Serveo

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you want to be part of the Serveo team?

If you want every day to be different, facing new challenges and being part of a team that allows you to develop all your capabilities, keep reading!

At Serveo, we are a multidisciplinary, diverse, and inclusive team made up of more than 45,000 professionals. We are a benchmark in transport, health, industry, facility management, and energy services, offering comprehensive, innovative, and sustainable solutions.

We embrace change and face every new challenge together, driving the excellence of our services and fostering the growth of our teams in an extraordinary working environment.

We are proud to be recognized as one of the 100 best companies to work for in Spain by Actualidad Económica (El Mundo) in 2024 and by Forbes in 2023 and 2025!Misión
We are looking for a Logistics Manager in Madrid, whose mission is to manage the train cargo logistics service for RENFE, OUIGO, and IRYO, coordinating operations, the work team, and commercial actions with clients, to guarantee maximum customer satisfaction and facilitate the achievement of the company's growth and/or profitability objectives.Funciones

People management (key function of the position), escalating proposals that require approval to Management. Monitoring absenteeism, reinforcements, and structural needs.
Transversal operational coordination, coordinating common criteria among all logistics bases.
Prioritizing resources when there are conflicts in capacity, personnel, or cargo.

Ensuring correct communication between bases and central areas.
Regulatory control of OSH (Occupational Safety and Health) and compliance, guaranteeing that each base has an updated Emergency Plan, current Risk Assessment, preventive planning, and mandatory records. Supervising the correct application of PPE preventive measures. Monitoring Inspections, OPS, and corrective actions.
HR control per base, analyzing deviations and justifying reinforcements or extraordinary needs. Validating the economic impact of operational decisions.
Channeling incidents and improvements related to logistics and control applications, coordinating with IT and technological providers.

Quality and continuous improvement, coordinating with the Quality area the correct implementation of: ISO22000 / HACCP / ISO9000 / ISO 14000, Logistics Procedures.
Monitoring recurring incidents, action plans, and driving the homogenization of processes between bases.
Formación
Industrial Engineering or similarRequisitos - Conocimientos
Experience in contract managementRequisitos - Idiomas

English - Intermediate-High Level
French - Valued
Requisitos - Experiencia
Minimum experience of 3 to 5 years in contract management, preferably in logistics, production, or operational environments, performing coordination, organization, or supervision functions of activities and/or teams, as well as acting as a liaison with different areas of the organization.Requisitos - Habilidades
Person with a results orientation, customer focus, people management and development, organization and planning, and teamwork.
What do we offer you?

Permanent contract: we offer you a long-term project in a leading infrastructure services company.

Flexibility to facilitate work-life balance. Serveo has been awarded the EFR Certificate from the Más Familia Foundation for its commitment to personal, family, and work reconciliation. In this position, you will have:

Flexible entry and exit times

Competitive remuneration package
Professional development and projection: through participation in transversal projects, training, and internal mobility.

Exceptional working environment, where you will feel 'at home' from day one.

Awaken your talent. Boost your future. Surpass yourself with us.

Learn more about us by visiting: Personas | Serveo - Impulsores de un mejor futuro!

View original advert (Spanish)

¿Quieres formar parte del equipo de Serveo?

Si quieres que cada día sea diferente, enfrentándote a nuevos desafíos y formando parte de un equipo que te permita desarrollar todas tus capacidades, ¡sigue leyendo!

En Serveo somos un equipo multidisciplinar, diverso e inclusivo, formado por más de 45.000 profesionales. Somos un referente en servicios de transporte, salud, industria, facility management y energía ofreciendo soluciones integrales, innovadoras y sostenibles.

Sonreímos al cambio y afrontamos juntos cada nuevo reto, impulsando la excelencia de nuestros servicios y fomentando el crecimiento de nuestros equipos en un extraordinario ambiente de trabajo.

¡Estamos orgullosos/as de ser reconocidos como una de las 100 mejores empresas para trabajar en España por Actualidad Económica (El Mundo) en el 2024 y por Forbes en 2023 y 2025!Misión
Buscamos una/un Responsable de Logística en Madrid, cuya misión gestionar el servicio de logística de carga de trenes para RENFE, OUIGO e IRYO, coordinando las operaciones, el equipo de trabajo y las acciones comerciales con sus clientes, para garantizar la máxima satisfacción del cliente y facilitar el logro de los objetivos de la compañía en materia de crecimiento y/o rentabilidad.Funciones

Gestión de personas (función clave del puesto), elevar a la Gerencia las propuestas que requieran aprobación. Hacer seguimiento del absentismo, refuerzos y necesidades estructurales.
Coordinación operativa transversal, coordinar criterios comunes entre todas las bases logísticas.
Priorizar recursos cuando existen conflictos de capacidad, personal o carga.

Asegurar la correcta comunicación entre bases y áreas centrales.
Control normativo PRL y cumplimiento, garantizar que cada base dispone del Plan Emergencias actualizado, Evaluación de Riesgos vigente, Planificación preventiva y registros obligatorios. Supervisar la correcta aplicación de medidas preventivas de EPIs. Seguimiento de Inspecciones, OPS y acciones correctoras.
Control de RR.HH. por base, analizar desviaciones y justificar refuerzos o necesidades extraordinarias. Validar+ el impacto económico de decisiones operativas.
Canalizar incidencias y mejoras relacionadas con aplicaciones logísticas y de control, coordinar con IT y proveedores tecnológicos.

Calidad y mejora continua, coordinar con el área de Calidad la correcta implantación de: ISO22000 / APPCC / ISO9000 / ISO 14000, Procedimientos logísticos.
Hacer seguimiento de incidencias recurrentes, planes de acción e impulsar la homogeneización de procesos entre bases.
Formación
Ingeniería Industrial o similarRequisitos - Conocimientos
Experiencia en gestión de contratosRequisitos - Idiomas

Inglés - Nivel Intermedio-Alto
Francés - Valorable
Requisitos - Experiencia
Experiencia mínima de 3 a 5 años en gestión de contratos, preferiblemente en entornos logísticos, productivos u operativos, con desempeño de funciones de coordinación, organización o supervisión de actividades y/o equipos, así como interlocución con diferentes áreas de la organización.Requisitos - Habilidades
Persona con orientación a resultados, foco en el cliente, gestión y desarrollo de personas, organización y planificación, y trabajo en equipo.
¿Qué te ofrecemos?

Contrato indefinido: te ofrecemos un proyecto a largo plazo en una empresa líder en servicios de infraestructuras.

Flexibilidad para facilitar la conciliación. Serveo ha sido galardonada con el Certificado EFR de la Fundación Más Familia, por su implicación en la conciliación personal, familiar y laboral. En este puesto tendrás:

Flexibilidad horaria de entrada y salida

Paquete retributivo competitivo
Desarrollo y proyección profesional: a través de la participación en proyectos transversales, formación y movilidad interna.