Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of over 100,000 dedicated professionals. With more than 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise - "when you need to be sure" - underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and a portfolio of trusted specialized brands, including Applied Technical Services, Brightsight, Bluesign and Nutrasource.

Job Description

The Senior Azure Cloud Engineer will serve as the technical anchor for SGS's cloud operations, ensuring the stability, security, and scalability of our global Azure environment. Acting as the main point of contact for Cloud activities, this role bridges high‑level architectural design with hands‑on operational excellence. The engineer will be the key escalation point for delivery teams, supporting continuous improvement across cloud governance, automation, observability, and cost optimization.

You will join the IT Production team, an internationally distributed organization responsible for managing and supporting SGS cloud services across all global regions. The team ensures reliable, secure, and scalable production operations worldwide and reports to the Global Head of Cloud and Datacenter Services. As part of this global unit, you will help deliver consistent, enterprise‑grade cloud services that support SGS business operations around the world.

Responsibilities:

Operational Excellence & Documentation

• Contribute to the 24/7 availability and performance of critical Azure services.
• Act as Level 3 escalation point for complex incidents, performing deep-dive troubleshooting.
• Maintain comprehensive documentation of cloud infrastructure, configurations, and processes.

Security & Cloud Governance

• Harden Azure resources and enforce enterprise security standards.
• Implement governance mechanisms using Azure Policies, Blueprints, and RBAC.
• Ensure compliance and security alignment across the global cloud environment.

Virtualization Technologies

• Manage large-scale global implementations of Azure Virtual Desktop (AVD) and Windows 365.

Infrastructure as Code (IaC)

• Lead the transition from manual operations to automated, code-driven infrastructure.
• Design, deploy, and maintain Azure resources using Terraform, Bicep, or ARM templates.
• Ensure consistency, version control, and reproducibility across environments.

Advanced Observability

• Design and implement monitoring strategies with Azure Monitor, Log Analytics, and Application Insights.
• Develop proactive alerting systems to detect anomalies before they impact operations.

FinOps & Cost Management

• Support cloud cost optimization initiatives.
• Implement budget alerts, identify orphan resources, and drive rightsizing opportunities.

ITIL Governance

• Operate within ITIL processes (Incident, Problem, Change Management).
• Ensure production changes are documented, tested, and safely executed.

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