Microsoft Dynamics Customer Insights Consultant

• 10+ years of overall experience with Microsoft technologies and CRM platforms.
• At least 5+ years of hands-on experience with Microsoft Dynamics 365 Customer Insights.
• Strong experience in designing and implementing Customer Insights – Journeys.
• Practical experience in customer data migration, mapping, transformation, validation, and reconciliation.
• Strong understanding of Dynamics 365 CRM architecture and data models.
• Experience with marketing automation, customer segmentation, campaign management, and customer engagement workflows.
• Experience in requirements gathering, solution design, testing, and implementation.
• Familiarity with Power Platform technologies, including Power Automate and Dataverse, is preferred.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Microsoft Dynamics 365 or Customer Insights certifications are an added advantage.

• A hybrid, flexible working policy.
• Professional growth and development opportunities.
• An international team of world-class engineers that brings positive energy.
• A friendly, supportive, and relaxing working environment in our offices.

We are looking for an experienced Microsoft Dynamics 365 Customer Insights - Journeys Specialist with strong hands-on expertise in customer journey design, marketing automation, and customer data migration. The candidate will be responsible for implementing customer engagement solutions and integrating Customer Insights with Microsoft Dynamics 365 CRM.