Internal Control Testing Platform Intern

We Are Waiting for You

Hi there future intern!

I am Álvaro, the recruiter for this position (and hopefully, your future colleague!).

First, a little bit about what I like the most about working at Zurich Technology Delivery Center: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at Zurich!

Let me take a wild guess: you've probably sifted through countless job offers today, and they all seem to blur together. Sound familiar? Well, here's the scoop: At Zurich, we might not have all the answers (and we're not striving for perfection!), but we've got something special. Curious? Keep reading!

First of all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I'll try to make it easier.

Who Are We?

Let me introduce us. You're reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to our Technology Delivery Center (TDC). Established in Barcelona in 2006, the TDC operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.

In essence, Zurich TDC is where technology meets the vast reach of a multinational company. We specialize in areas such as software development, data analytics, cybersecurity, and IT infrastructure. Our primary mission is to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.

If you're considering a role with us, know that you'll be joining a hub of technological excellence dedicated to driving Zurich's success on a global scale.

Overview

As a Zurich Internal Control Testing Platform Intern, you will support the operation, adoption, and continuous improvement of the Zurich Internal Control Testing technology ecosystem.

You will act as a key point of contact for platform users across the organization, ensuring that reporting solutions, platform functionality, and support processes operate effectively and continue to meet business needs.

Working closely with Zurich Internal Control testing teams, Local Champions, and Development teams, you will contribute to the ongoing enhancement of the platform while ensuring a high standard of user support, reporting, and stakeholder engagement.

You will also play an active role in the evolution of Zurich's Agentic AI capabilities by supporting testing, user adoption, requirements gathering, and platform improvements.

What can you expect?

And you might be thinking: This is great, what will my day-to-day be like, at TDC? I'm glad you asked - I asked myself the same question at the time.

As a Zurich Internal Control Testing Platform InternIntern you will have the opportunity to:

• Support the day-to-day operation, maintenance, and continuous improvement of the ZCTA-IQ platform and related ZICTT technology solutions
• Act as the first point of contact for platform support activities, including ticket triage, issue resolution, and coordination with development teams
• Develop, maintain, and enhance Power BI dashboards and reporting solutions, ensuring data accuracy, quality, and alignment with business needs
• Partner with business stakeholders to gather requirements, provide training and onboarding, and drive platform adoption and user satisfaction
• Serve as the functional Subject Matter Expert (SME) for the platform, translating business requirements into functional solutions and supporting UAT and release activities
• Contribute to the prioritization and delivery of platform enhancements, identifying opportunities to improve usability, efficiency, and business value
• Support the evolution of the ZCTA-IQ Agentic AI solution through testing, validation, and continuous improvement initiatives
• Identify and promote automation opportunities, operational efficiencies, and best practices for the responsible use of AI
• Monitor platform performance, reporting effectiveness, and user feedback to drive continuous service improvement
• Maintain platform documentation, knowledge articles, and support materials to ensure effective knowledge sharing and operational consistency.

What Makes You a great Fit?

While we're not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you'll be a fantastic fit for our team. We are waiting for you!

• Currently pursuing a Bachelor's or Master's degree in Information Technology, Computer Science, Business Analytics, Data Analytics, Engineering, Finance, or a related field.
• Interest in data analysis, reporting, technology platforms, and digital solutions.
• Basic knowledge of Power BI, Excel, or other reporting and analytics tools.
• Strong analytical and problem-solving skills with attention to detail.
• Good communication and stakeholder management skills.
• Ability to work collaboratively in an international and multicultural environment.
• Advanced English communication skills.
• Interest in AI technologies and their application to business processes.

Nice to Have

• Academic or internship experience related to analytics, reporting, audit, risk, compliance, or technology.
• Familiarity with Power BI, Power Platform, or data visualization tools.
• Exposure to Jira, ServiceNow, or similar collaboration and ticketing tools.
• Experience using AI tools such as Microsoft Copilot, ChatGPT, or automation solutions.
• Interest in software testing, UAT activities, or product support environments.
• Curiosity for emerging technologies and continuous improvement initiatives.

And... What Makes Us Special?

• Paid Internship, up to 30 hours weekly with a flexible schedule.
• LinkedIn and internal training opportunities.
• Special discounts on various brands and products, plus great banking and insurance conditions.
• A welcome pack filled with amazing gadgets.
• A dynamic workspace with tasty coffee and fruit and featuring gaming, gym, and other fun areas!
• Summer and Christmas events and different social clubs such as hiking, investment, beach volley and many more

Looking for a place to start or further develop your career? This is for you! Zurich offers a comprehensive career plan providing a great opportunity to build and enhance your career from the start. You will have the chance to work on global projects, guided by experts and leveraging innovative technologies. Learn from very well-known experts in the field, ensuring you gain valuable experience and knowledge.

Where Are We Located?

Madrid, Mendez Alvaro

#Li-hybrid

We Are Waiting for You.

It's a match? Don't wait any longer! Apply by sending your CV in English.

If not, no worries! We'll meet again in the future. Feel free to share this amazing opportunity with anyone you think would be a great fit.

At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.

Zurich Technology Delivery Center - Your Talent, Our Strength

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let's continue to grow together!

• Location(s): ES - Madrid
• Schedule: Full Time or Part Time
• Recruiter name: Alvaro Gallego Zazo