Published 5 months ago
Operations Manager, Care Operations
Paris / Paris, Ile-de-France, France / Barcelona / Barcelona, Spain
English FriendlyRemoteData & Operations€41K - €80K
Back Market is seeking a Junior Customer Care Specialist fluent in English and German to join their Barcelona team. This role involves providing quick and clear information to customers across various channels, improving customer experience, and coaching outsourced agents. The position offers a hybrid work environment and the opportunity to contribute to a mission-driven company focused on sustainability.