dLocal is a leading cross-border payment processor specializing in emerging markets across Latin America, Asia, and Africa. The company provides a single API platform that enables global enterprise merchants to accept and send payments using local methods, serving major tech giants like Amazon, Microsoft, and Google. As a publicly traded company on NASDAQ, dLocal operates at a massive scale, facilitating complex financial transactions in high-growth regions. In Spain, dLocal maintains a strategic hub in Madrid that serves as a key center for its European and global operations. The company is highly relevant for international professionals due to its multicultural workforce and English-centric business environment. Their Madrid office offers a dynamic fintech atmosphere where employees work on global-scale infrastructure, making it an ideal destination for expats looking to build a career in international finance and technology.

Founded in 2016 in Montevideo, Uruguay, dLocal was created to solve the complexity of payments in emerging markets. It became Uruguay's first unicorn in 2020 and successfully launched its IPO on NASDAQ in 2021.

Senior Product Manager - OTC

dLocal

Requirements

What skills do you need?

7+ years of product management experience in payments, fintech, FX, or financial operations.

Hands-on experience working with or building for an OTC desk is required — candidates must understand how OTC desks operate, including deal flow, counterparty management, and execution workflows.

Strong financial knowledge of the OTC business is required: FX pricing mechanics, spread management, liquidity sourcing, and how OTC differs from exchange-based trading.

Proficiency in SQL and data modeling; comfortable querying large datasets, building data models, and translating data insights into product decisions.

Familiarity with exchange infrastructure is required — understanding how centralized and decentralized exchanges operate, order books, settlement cycles, and how OTC sits alongside or interfaces with exchange activity.

Demonstrated ability to build products at the intersection of internal operations and external merchant-facing experiences.

Strong understanding of compliance requirements related to FX and cross-border transactions (e.g., KYC/AML, transaction reporting).

Excellent cross-functional collaboration skills, especially with Treasury, Compliance, Finance, and Engineering.

Strong analytical skills; comfortable working with financial data to identify patterns, gaps, and optimization opportunities.

Strong communication skills, with the ability to translate complex FX and financial concepts into clear product requirements and merchant-facing documentation.

Fluency in English is required; Spanish or Portuguese is a plus.

Original Advert

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world's fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people's daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What's the Opportunity?

About the OTC Product The OTC (Over-the-Counter) platform at dLocal is a critical infrastructure for enabling FX conversion and fund movement at scale. It supports merchants and internal treasury operations by providing a structured, compliant, and efficient channel for executing currency conversions outside of traditional exchange mechanisms. As dLocal continues to expand across emerging markets, the OTC platform plays a central role in ensuring competitive FX rates, regulatory compliance, and a seamless merchant experience-from quote to settlement.

Role Overview We are seeking a Senior Product Manager to own the vision, strategy, and execution of dLocal's OTC platform-both its internal operations and its merchant-facing experience. You will be responsible for the full OTC lifecycle: from rate discovery and quote management, to deal execution, compliance controls, and reporting. This role requires close collaboration with Treasury, Compliance, Finance, Engineering, and merchant-facing teams to build a platform that is scalable, transparent, and trusted.

What will I be doing?

Define and drive the product vision, strategy, and roadmap for the OTC platform, aligning with company goals, treasury needs, and merchant expectations.

Own the end-to-end OTC experience: from FX quote requests and rate management, to deal execution, fund movement, and post-trade reporting.

Partner with Treasury to incorporate operational inputs into product design, ensuring the platform supports efficient liquidity management and FX execution workflows.

Collaborate with Compliance to ensure OTC flows meet local and cross-border regulatory requirements, including KYC/AML controls, transaction reporting, and documentation standards.

Work with Finance to deliver accurate, automated reconciliation and reporting capabilities that support auditability and operational oversight.

Engage with merchant-facing teams to understand pain points and deliver a clear, self-service OTC experience-including dashboards, deal history, and rate transparency.

Define and monitor key performance metrics (e.g., quote-to-deal conversion, execution time, FX spread, error rates), driving continuous platform improvement.

Lead the development of APIs and tooling that allow merchants and internal teams to interact with the OTC platform programmatically and at scale.

Stay current on FX market practices, regulatory developments, and emerging payment infrastructure in the markets where dLocal operates.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We've got your back!

Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don't worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!