Enterprise Rent-A-Car is a global leader in the transportation and car rental industry, operating as a primary brand under the Enterprise Mobility umbrella. With a presence in over 90 countries and a fleet of millions of vehicles, it is one of the largest mobility providers worldwide, offering services ranging from car sharing and local rentals to commercial truck leasing.

In Spain, Enterprise maintains an extensive network of over 100 locations, including major airports and city centers across the peninsula and the Balearic and Canary Islands. The company is highly relevant for international professionals due to its structured Management Training Program and its frequent need for multilingual staff to serve a global customer base. Their culture is built on a promote-from-within philosophy, making it a stable entry point for those looking to build a long-term career in operations and management within the Spanish market.

Founded in 1957 by Jack Taylor in St. Louis, Missouri, the company was originally named Executive Leasing Company before becoming Enterprise in 1969. It entered the Spanish market in the early 2000s and significantly expanded its footprint through the acquisition of Atesa in 2012.

For international professionals

Offers a renowned Graduate Management Training Program that provides a structured path to leadership roles in Spain.
High demand for multilingual candidates, particularly in high-traffic tourist regions like the Balearic Islands, Costa del Sol, and Barcelona.
Extensive geographic footprint with offices in nearly every major Spanish city, allowing for potential internal mobility between regions.
Strong focus on internal promotion, with the majority of the company's senior management having started in entry-level rental positions.
Regularly hires for seasonal and permanent roles, providing opportunities for both short-term experience and long-term career development.

Sales/Customer Service - Madrid Airport (Night Shift)

Enterprise Rent-A-Car

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Description

Do you like Sales? And Customer Service? Is your English level advanced?

In that case, and if you are looking for a job while having a sensational experience... this is your opportunity! We have a place reserved for you, in a fun and dynamic work environment with high-energy and dedicated people, where you can develop your skills in areas such as sales, customer service, administration, and logistics.

Enterprise Mobility is the world leader in the mobility sector, present in more than 90 countries with a network of approximately 9,500 offices. Our culture revolves around our customers and employees, with customer service being our way of life.

We offer interesting opportunities for the Sales/Customer Service position at our vehicle rental offices at Madrid Airport. This is a temporary offer with great possibilities for future continuity. The working schedule will be the night shift: from 23:00 to 7:00

The person in this position will efficiently provide services related to vehicle rentals (both at the time of delivery and pickup), using the rules and policies approved by the company. They will facilitate the rental process through the verification and documentation of all information required from the customer. Additionally, they will perform their duties keeping in mind the needs of our customers and in accordance with our quality standards.

What do we offer you?

Fixed-term seasonal contract (contrato fijo discontinuo) with the possibility of permanent incorporation.
Starting salary: €19,500 - €21,000 + night shift differential.
Fun, inclusive, and multicultural environment.
Possibility to continue in the internal career plan for professional growth.

Responsibilities

What will your day-to-day be like?

Rent, deliver, and collect vehicles.
Control the fleet entering and leaving the branch.
Manage and process all forms.
Open and close rental contracts.
Resolve customer queries at the counter.
Carefully screen customers.
Check the condition of vehicles, verifying documentation and accessories upon collection.

Requirements

What are we looking for in you?

Preferably a completed university degree or vocational training (FP) and/or experience in sales.
Essential English level B2.
Excellent interpersonal skills.
Commercial and sales orientation.
Excellent customer service skills.
European driver's license with at least one year of seniority.
Valid EU residence or work permit.
Availability to work the night shift from 23:00 to 7:00 am.

View original advert (Spanish)

Descripción

¿Te gustan las Ventas? ¿y el Servicio al Cliente? ¿Tu nivel de inglés es avanzado?

En este caso, y si estás buscando un trabajo viviendo una experiencia sensacional.. ¡Esta es tu oportunidad! Tenemos un lugar reservado para ti, en un ambiente de trabajo divertido y dinámico con gente con mucha energía y dedicación, donde podrás desarrollar tus habilidades en áreas como las ventas, atención al cliente, administración, logística,

Enterprise Mobility es la empresa líder mundial en el sector de movilidad y está presente en más de 90 países y cuenta con una red de unas 9.500 oficinas. Nuestra cultura gira en torno de nuestros clientes y empleados, siendo el servicio al cliente nuestro modo de vida.

Ofrecemos interesantes oportunidades para la posición de Ventas/Servicio al Cliente en nuestras oficinas de alquiler de vehículos del Aeropuerto de Madrid. Esta oferta es temporal con grandes posibilidades de continuidad futura. El horario de trabajo será nocturno: de 23:00 a 7:00

La persona que ocupe esta posición proveerá de manera eficiente los servicios relacionados con el alquiler de vehículos (tanto en el momento de entrega como en la recogida), haciendo uso de las normas y políticas aprobadas por la compañía. Facilitará el proceso de alquiler a través de la verificación y documentación de toda la información requerida al cliente. Además, realizará sus funciones teniendo en cuenta las necesidades de nuestros clientes y de acuerdo a nuestros estándares de calidad.

¿Qué te ofrecemos?

Contrato fijo discontinuo con posibilidad de incorporación indefinida.
Salario inicial: 19.500 -21.000€ + la nocturnidad.
Ambiente divertido, inclusivo y multicultural.
Posibilidad de continuar en el plan de carrera interno para crecer profesionalmente

Responsabilidades

¿Cómo será tu día a día?

Alquilar, entregar y recoger los vehículos
Controlar la flota que entra y sale de la sucursal
Controlar y dar curso a todos los formularios
Apertura y cierre de contratos de alquiler
Resolver las dudas del cliente planteadas en el mostrador
Seleccionar cuidadosamente a los clientes
Comprobar el estado de los vehículos, verificando su documentación y accesorios a la recogida de los mismos

Requisitos

¿Qué buscamos en ti?

Preferiblemente titulación universitaria o FP finalizados y/o experiencia en ventas
Imprescindible nivel de inglés B2
Excelentes habilidades interpersonales
Orientación comercial y hacia la venta
Excelente trato al cliente
Carnet de conducir europeo con un mínimo un año de antigüedad
Disponer de permiso de residencia o trabajo en EU
Disponibilidad para trabajar en turno nocturno de 23:00 horas a 7:00 am