Enterprise Rent-A-Car is a global leader in the transportation and car rental industry, operating as a primary brand under the Enterprise Mobility umbrella. With a presence in over 90 countries and a fleet of millions of vehicles, it is one of the largest mobility providers worldwide, offering services ranging from car sharing and local rentals to commercial truck leasing.

In Spain, Enterprise maintains an extensive network of over 100 locations, including major airports and city centers across the peninsula and the Balearic and Canary Islands. The company is highly relevant for international professionals due to its structured Management Training Program and its frequent need for multilingual staff to serve a global customer base. Their culture is built on a promote-from-within philosophy, making it a stable entry point for those looking to build a long-term career in operations and management within the Spanish market.

Founded in 1957 by Jack Taylor in St. Louis, Missouri, the company was originally named Executive Leasing Company before becoming Enterprise in 1969. It entered the Spanish market in the early 2000s and significantly expanded its footprint through the acquisition of Atesa in 2012.

For international professionals

Offers a renowned Graduate Management Training Program that provides a structured path to leadership roles in Spain.
High demand for multilingual candidates, particularly in high-traffic tourist regions like the Balearic Islands, Costa del Sol, and Barcelona.
Extensive geographic footprint with offices in nearly every major Spanish city, allowing for potential internal mobility between regions.
Strong focus on internal promotion, with the majority of the company's senior management having started in entry-level rental positions.
Regularly hires for seasonal and permanent roles, providing opportunities for both short-term experience and long-term career development.

Sales/Customer Service - Bilbao Airport (Peak Season)

Enterprise Rent-A-Car

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Description

Do you enjoy Sales? And Customer Service? Is your English level advanced? In that case, and if you are looking for a job while having a sensational experience... this is your opportunity! We have a place reserved for you, in a fun and dynamic work environment with high-energy and dedicated people, where you can develop your skills in areas such as sales, customer service, administration, logistics, ...

Enterprise Mobility is the world leader in the mobility sector, present in more than 90 countries with a network of approximately 9,500 offices. Our culture revolves around our customers and employees, with customer service being our way of life.

We offer interesting opportunities for the Sales/Customer Service position at our vehicle rental offices in Bilbao Airport with a fixed-term seasonal contract for the peak season.

The person in this position will efficiently provide services related to vehicle rentals (both at the time of delivery and pickup), utilizing the rules and policies approved by the company. They will facilitate the rental process through the verification and documentation of all information required from the customer. Additionally, they will perform their duties keeping in mind the needs of our customers and in accordance with our quality standards.

Responsibilities

Rent, deliver, and collect vehicles
Control the fleet entering and leaving the branch
Manage and process all forms
Settle contracts
Resolve customer queries at the counter
Manage cash funds
Carefully screen customers
Check the condition of vehicles, verifying documentation and accessories upon collection

Requirements

Preferably a completed or ongoing university degree (intermediate or higher), and/or experience in sales
Essential B2 level of English
Excellent interpersonal skills
Commercial and sales orientation
Excellent customer service skills
European driver's license held for at least one year
Possess a residence or work permit in the EU
Availability to work shifts from Monday to Friday and Saturday mornings

View original advert (Spanish)

Descripción

¿Te gustan las Ventas? ¿y el Servicio al Cliente? ¿Tu nivel de inglés es avanzado? En este caso, y si estás buscando un trabajo viviendo una experiencia sensacional.. ¡Esta es tu oportunidad! Tenemos un lugar reservado para ti, en un ambiente de trabajo divertido y dinámico con gente con mucha energía y dedicación, donde podrás desarrollar tus habilidades en áreas como las ventas, atención al cliente, administración, logística, ...

Enterprise Mobility es la empresa líder mundial en el sector de movilidad y está presente en más de 90 países y cuenta con una red de unas 9.500 oficinas. Nuestra cultura gira en torno de nuestros clientes y empleados, siendo el servicio al cliente nuestro modo de vida.

Ofrecemos interesantes oportunidades para la posición de Ventas/Servicio al Cliente en nuestras oficinas de alquiler de vehículos en Bilbao Aeropuerto con contrato fijo discontinuo para la temporada alta.

La persona que ocupe esta posición proveerá de manera eficiente los servicios relacionados con el alquiler de vehículos (tanto en el momento de entrega como en la recogida), haciendo uso de las normas y políticas aprobadas por la compañía. Facilitará el proceso de alquiler a través de la verificación y documentación de toda la información requerida al cliente. Además, realizará sus funciones teniendo en cuenta las necesidades de nuestros clientes y de acuerdo a nuestros estándares de calidad.

Responsabilidades

Alquilar, entregar y recoger los vehículos
Controlar la flota que entra y sale de la sucursal
Controlar y dar curso a todos los formularios
Liquidar contratos
Resolver las dudas del cliente planteadas en el mostrador
Controlar los fondos de caja
Seleccionar cuidadosamente a los clientes
Comprobar el estado de los vehículos, verificando su documentación y accesorios a la recogida de los mismos

Requisitos

Preferiblemente titulación universitaria media o superior finalizada o en curso, y/o experiencia en ventas
Imprescindible nivel de inglés B2
Excelentes habilidades interpersonales
Orientación comercial y hacia la venta
Excelente trato al cliente
Carnet de conducir europeo con un mínimo un año de antigüedad
Disponer de permiso de residencia o trabajo en EU
Disponibilidad para trabajar en turno de lunes a viernes y sábados por las mañanas