What are we looking for?

Desirable technical knowledge:

• Degree related to information and communication technologies

• 3 to 5 years of experience in support and/or systems administration

• SaaS environments (AWS or similar)

• Windows Server - Internet Information Services (IIS)

• SQL Server

• PowerShell

• AI (Claude Cowork)

Key attitudes:

• Proactivity and orientation toward continuous improvement.

• Commitment to service quality.

• Ability to document and share knowledge.

• Collaboration and teamwork.

Are you a tech fan? Do you have a technical profile and are you motivated by challenges? Do you want to develop your career in an international company? At Prodity®, we are looking for you!

Who are we?

At Espiral MS, we develop Prodity®, a collaborative tool that helps organizations improve the management of Occupational Health and Safety, Environment, Sustainability, and Quality processes, helping to develop a collaborative, safe, and sustainable future.

Our values define us and shape the unique culture of our organization:

• commitment to the people on the team,

• commitment to the success of our clients, and

• commitment to excellence in everything we do.

Additionally, we hold the Great Place to Work® certification, which positions us as one of the best-rated technology companies in Spain by its employees.

In Spain, we have helped large companies such as Repsol, DHL, Nestlé, Alsea, or Aigües de Barcelona digitize their prevention and safety processes.

The team

The team consists of an excellent group of 120 professionals, with a great commitment to the project and a strong orientation toward teamwork, who will make your onboarding very easy and ensure you feel like part of the team in a very short time.

What will you do in your day-to-day?

Ensure the operational continuity of the service, the efficient resolution of complex incidents, and the continuous improvement of the product and operation, acting as a link between first-line support and the development, infrastructure, and product teams.

Main functions:

As the second line of the customer support team for Prodity®, you will handle incidents escalated from the first line of support, ensuring their correct diagnosis and resolution; you will participate in beta tests that ensure product quality; you will administer the operational support and corporate early warning systems (Ansible, Zabbix) and propose automations to allow the operation to scale.

Conditions:

We are aware that talent is our greatest asset and we strive to take care of it by offering you:

• Hybrid format: 3 days of remote work and 2 days on-site per week at the headquarters located in the El Molinón stadium (Gijón).

• Flexible schedule to facilitate work-life balance. No work on Friday afternoons, weekends, or holidays. Intensive summer schedule to enjoy free afternoons.

• Technical and functional training paid for by the company. We will train you in technical aspects and management frameworks that will allow you to improve your skills and boost your professional career in a highly innovative environment.

• Professional stability, continuity, and professional growth in an expanding and highly innovative project.

• Competitive salary, based on your experience. Additional per diems in case of travel.

• Corporate benefits program. Option to join our flexible remuneration plan (childcare, transport, restaurants, health insurance), as well as our Employment Plan and our discount platform.

If you have a technical profile, a desire to learn, are motivated by challenges, and want to be part of an excellent team, we are waiting for you!