IMAN Temporing is a leading Spanish human resources and staffing firm, part of the larger IMAN Corp group. With over 30 years of experience, the company specializes in temporary staffing, recruitment, and outsourcing services across various sectors including logistics, administration, hospitality, and industry. It operates an extensive network of over 100 offices, primarily across the Iberian Peninsula, serving thousands of corporate clients.

For international professionals, IMAN Temporing serves as a significant gateway to the Spanish labor market, offering a wide range of entry-level and specialized roles in cities like Madrid, Barcelona, and Malaga. While many positions require Spanish proficiency, the company frequently manages roles for multilingual candidates in logistics and customer service. Their presence in major transport hubs like El Prat airport makes them a key employer for mobile workers and those looking to gain their first professional experience in Spain.

Founded in 1990 in Terrassa, IMAN began as a specialized services company before expanding into a comprehensive HR and staffing group. Over three decades, it has grown into one of the top staffing agencies in Spain with international operations in Portugal, France, and Germany.

For international professionals

Operates a network of over 100 offices across Spain, providing local job opportunities in almost every province.
Frequently recruits for multilingual roles, specifically requiring English or French for logistics and administrative positions.
Specializes in temporary-to-permanent contracts, which can be a useful entry point for expats to secure initial legal employment in Spain.
Provides staffing services for major Spanish airports including Barcelona El Prat and Palma de Mallorca.
Offers a wide variety of roles ranging from specialized technical engineering to entry-level logistics and hospitality.

Customer Service Administrator

IMAN Temporing

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At IMAN TEMPORING ETT, we are selecting a Customer Service Administrator for a major company located in the Alcantarilla area, to join their Customer Excellence department. The successful candidate will be responsible for managing commercial administration processes to ensure smooth operations and excellent customer service, including the following tasks:

-Management of customer charges, pricing, and promotions.

-Coordination of returns and agreements.

-Resolution of incidents with precision and efficiency.

-Issuing credit notes to customers (pricing, promotions, advertising, merchandise incidents, etc.)

-Assigning credit notes to the corresponding charges in the system and ensuring proper settlement.

-Organizing the collection of goods.

-Managing commercial agreements.

What do we offer?

-Full-time position.

-Job stability.

View original advert (Spanish)

Desde IMAN TEMPORING ETT seleccionamos para una importante empresa ubicada en la zona de Alcantarilla un/a Administrativo/a Atencion al cliente, para su departamento de Excelencia al Cliente, siendo responsable de gestionar los procesos de administración comercial para garantizar operaciones fluidas y un excelente servicio al cliente, incluyendo las siguientes tareas:

-Gestión de los cargos, precios y promociones de los clientes.

-Coordinación de devoluciones y acuerdos.

- Resolución de incidencias con precisión y eficiencia.

- Emitir notas de crédito a los clientes (precios, promociones, publicidad, incidentes de mercancías, etc)

- Asignar notas de crédito a los cargos correspondientes en el sistema y garantizar su liquidación adecuada.

- Organizar la recogida de mercancías.

- Gestionar acuerdos comerciales.

¿Qué ofrecemos?