• CFGM or CFGS in Administration, Customer Service, Sales, or similar.
• Minimum of 2 years of experience in a customer service administrative position, preferably in commercial or logistics environments.
• Knowledge of SAP and Microsoft Office suite.
• Native level of Spanish and Catalan.
• Advanced level of English.
• Knowledge of other languages is a plus.

At Quality ETT, we are selecting a Customer Service Administrative Assistant to join a major company located in L'Ametlla del Vallès. The selected person will be responsible for providing efficient, decisive, and friendly customer service, managing requests, incidents, and documentation related to products and services.

Functions

• Handling and managing customer inquiries.
• Following up on and resolving incidents.
• Administrative management of orders, shipments, and documentation.
• Coordination with the various departments involved.
• Support in administrative tasks linked to the commercial and logistics area.

Requirements

• CFGM or CFGS in Administration, Customer Service, Sales, or similar.
• Minimum of 2 years of experience in a customer service administrative position, preferably in commercial or logistics environments.
• Knowledge of SAP and Microsoft Office suite.
• Native level of Spanish and Catalan.
• Advanced level of English.
• Knowledge of other languages is a plus.

Competencies

• Customer orientation.
• Organization and planning skills.
• Effective communication.
• Empathy and active listening.
• Ability to work in a team.
• Initiative and problem-solving.
• Attention to detail.

What is offered

• 4-month temporary contract.
• Full-time position.
• Schedule: Monday to Thursday from 08:30 to 17:30 and Friday from 08:00 to 15:00.
• Joining a consolidated and growing company.
• Good working environment and the opportunity to gain experience in a dynamic setting.

If you enjoy customer service and are looking for an opportunity to continue developing yourself in a professional service-oriented environment, we want to meet you! 🚀