Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

After-Sales Service Manager (Refrigeration Technician - Temporary Sick Leave Cover)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We are currently looking for an After-Sales Service Manager for one of our clients.

This is a temporary vacancy for the geographical area of Andalusia and Extremadura.

Ensure technical and operational excellence in assemblies, maintenance, and customer installations, effectively coordinating technical resources, stock management, and relationships with service providers to ensure company quality standards and maximum customer satisfaction.

- Plan, together with your manager (After-Sales Link), the execution of assemblies in wineries and special installations at customer sites.
- Supervise and collaborate in the assembly and installation tasks of the technical services, providing specialized support on the most complex projects.
- Request quotes for structures, ensure the availability of special materials, and locate new external technical services or repairers by area (taking charge of their training if necessary).
- Visit customers to respond to technical claims and repetitive breakdowns, diagnosing the problem at the source and ensuring its correct resolution.
- Collaborate with the Quality Department in compliance with current regulations and in the rectification of possible defects or deficiencies.
- Control the stock destined for technical services and repairers, monitoring and requesting the delivery of requested materials.
- Provide customers with training in beer pouring techniques.

We are looking for a person with great organizational and planning skills, oriented towards rigor and quality, as well as careful customer attention, who possesses:

- Experience: around 2-3 years performing similar functions in assembly, installation, or maintenance, especially within a Technical Assistance Service (SAT).

- Academic training: ideally Higher Vocational Training (FPII) linked to the maintenance area (for example, industrial refrigeration or thermal and fluid installations, electromechanics, or mechatronics). High school diploma or equivalent (approved access test for Higher Vocational Training or University) will also be considered.

- Technical competencies: knowledge of refrigeration, valves, pneumatics, hydraulics, and electromechanics; previous knowledge or experience with Business Intelligence (BI) tools for data analysis and service KPIs will be highly valued (but not essential).

- Mobility and availability: availability to travel throughout the Andalusia and Extremadura region, with overnight stays 3 to 4 days a week. Naturally, a company car will be provided, and hotel and meal expenses will be covered.

- Residence: preferably Seville or surrounding areas, to facilitate proximity to our delegation.

- Direct contract with the client.
- Competitive salary + variable for over-performance.

View original advert (Spanish)

Actualmente estamos buscando un/a Gestor/a del Servicio de Postventa de uno de nuestros clientes.

La vacante es de carácter temporal para el área geográfica de Andalucía y Extremadura.

Garantizar la excelencia técnica y operativa en los montajes, mantenimientos e instalaciones de clientes, coordinando eficazmente los recursos técnicos, la gestión de stock y la relación con los proveedores de servicio, con el fin de asegurar los estándares de calidad de la compañía y la máxima satisfacción del cliente.

- Planificar, junto a tu responsable (Enlace SPV), la realización de montajes en Bodegas e instalaciones especiales en clientes.
- Supervisar y colaborar en las tareas de montaje e instalación de los servicios técnicos, prestando soporte especializado en los proyectos más complejos.
- Buscar presupuestos de estructuras, asegurar la disponibilidad de material especial y localizar nuevos servicios técnicos externos o reparadores por zonas (encargándote de su formación si es necesario).
- Visitar a los clientes para dar respuesta a reclamaciones técnicas y averías repetitivas, diagnosticando el problema en origen y asegurando su correcta solución.
- Colaborar con el Departamento de Calidad en el cumplimiento de las normativas vigentes y en la rectificación de posibles defectos o deficiencias.
- Controlar el stock destinado a los servicios técnicos y reparadores, realizando el seguimiento y reclamando las entregas de material solicitado.
- Proporcionar a los clientes formación en técnicas de tiraje de cerveza.

Estamos buscando a una persona con gran capacidad de organización, planificación, con orientación al rigor y a la calidad, así como una cuidadosa atención al cliente, que cuente con:

- Experiencia: alrededor de 2-3 años desarrollando funciones similares en montaje, instalación o mantenimiento, especialmente dentro de un Servicio de Asistencia Técnica (SAT).

- Formación académica: idealmente Formación Profesional de Grado Superior (FPII) vinculada al área de mantenimiento (por ejemplo, frío industrial o instalaciones térmicas y de fluidos, electromecánica o mecatrónica). También se considerará Bachillerato o equivalente (prueba de acceso aprobada a FP Superior o a la Universidad).

- Competencias técnicas: conocimientos en refrigeración, valvulería, neumática, hidráulica y electromecánica; será muy valorable (pero no indispensable) contar con conocimientos o experiencia previa con herramientas de Business Intelligence (BI) para el análisis de datos y KPI's del servicio.

- Movilidad y disponibilidad: disponibilidad para viajar por la zona de Andalucía y Extremadura, con pernoctas de 3 a 4 días a la semana. Por supuesto, se proporcionará coche de empresa y se cubrirán los gastos de hotel y dietas.

- Residencia: preferiblemente Sevilla o alrededores, para facilitar la cercanía a nuestra delegación.

- Contrato directo con cliente.
- Salario competitivo + variable a mayores.