Sanitas is a leading healthcare and wellness company in Spain, providing a wide range of services including health insurance, hospitals, dental clinics, and elderly care homes. Founded in 1954 and now part of the international Bupa Group, it operates a vast network of medical centers and employs over 11,000 professionals across the country. The company is a dominant player in the Spanish private healthcare sector, known for its digital health innovation and comprehensive care models.

With its headquarters in Madrid and a massive footprint across every major Spanish city, Sanitas offers diverse opportunities for international professionals, particularly in medical, dental, and digital technology roles. While clinical roles require Spanish certification and language proficiency, the company's digital and corporate divisions frequently seek international talent for data science, AI, and project management positions. Sanitas is recognized for its commitment to diversity and its role as a key employer for those looking to build a career in the European healthcare industry.

Founded in 1954 by a group of Spanish doctors, Sanitas grew to become the leading private healthcare provider in Spain. In 1989, it became part of the British healthcare group Bupa, allowing it to expand its services and international reach while maintaining its strong Spanish identity.

For international professionals

Part of the Bupa Group, providing access to a global network of healthcare expertise and international mobility opportunities.
A pioneer in digital health in Spain, offering advanced telemedicine services and digital insurance products.
Operates four major hospitals, over 200 dental clinics, and more than 40 nursing homes across the Spanish territory.
Regularly hires for technical roles in Data Science and AI to support its ongoing digital transformation initiatives.
Clinical roles typically require the homologation of foreign degrees and professional registration in Spain.

Commercial Network and Corporate Support

Sanitas

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

COMMERCIAL OPERATIONS ADVISOR

What will you do in the team?

Your mission will be to provide specialized, personalized, and direct support to commercial channels and corporate clients in order to resolve any procedure, inquiry, or incident quickly and efficiently, in accordance with the deadlines and procedures established by the company, striving to provide differential value in every interaction.

And additionally:

💙 Handle emails and calls received from brokers and corporate clients.

💙 Resolve any required processing, inquiry, or incident with the greatest agility, in accordance with the regulations in force at any given time.

💙 Perform all policy-related management requested by the client: opening policies/departments, uploading bulk files, transfers, processing registrations, cancellations...

💙 Handle inquiries, process modifications, and resolve doubts.

💙 Process all management tasks that are centralized by regulation.

💙 Attend to potential clients.

💙 Advise clients and the commercial network on any issue they raise, according to their specific needs (product range, promotions, procedures, etc.).

💙 Clarify any doubt/provide help to companies/brokers regarding the online management of the policy through the company/broker portal. Promote the use of the portals whenever it is feasible to remind them.

💙 Manage everything necessary with internal departments to resolve the processing required by the client. Follow up on pending actions until ensuring they are closed and the solution is communicated to the client.

💙 Propose improvement actions for the proper functioning of operational procedures.

💙 Identify new business opportunities and convey them to the commercial team.

What do you need?

🎓Education: Higher degree valued.

🌱Experience: At least 5 years of experience in a similar position.

🌍Languages: Portuguese, English, and/or Catalan valued.

👉Other skills and knowledge: Database management and high level of Excel.

👉Proactivity, flexibility, teamwork, organization, customer orientation ...

What do we offer?

👉 Temporary contract.

👉 Schedule from Monday to Thursday from 12:00 to 20:00 and Friday from 9:40 to 15:00.

👉 Social benefits package.

Innovation, committed to you and helping the customer

At Sanitas, we welcome you with open arms. You will be part of an innovative team, committed to employees and focused on customer care and help. We offer a dynamic environment, with opportunities for development and growth where people are our greatest value.

We are TopEmployers

We are #TopEmployers2026 in Spain! 🏆 This certification from Top Employers Spain recognizes our commitment to employee well-being, as well as the policies and procedures to care for every person who is part of Sanitas. And, most importantly, it drives us to keep improving!

View original advert (Spanish)

ASESOR/A OPERACIONES COMERCIALES

¿Qué harás en el equipo?

Tu misión será ofrecer una atención especializada, personalizada y directa a los canales comerciales y empresas clientes con el fin de resolver de forma rápida y eficiente cualquier trámite, consulta o incidencia que tengan, de acuerdo a los plazos y procedimientos establecidos por la compañía, tratando de aportar valor diferencial en cada una de las interacciones.

Y además:

💙 Atender los mails y llamadas que se reciban de mediadores y empresas clientes.

💙 Resolver con la mayor agilidad cualquier tramitación, consulta o incidencia que requieran, de acuerdo a la normativa vigente en cada momento.

💙 Realizar todas las gestiones relacionadas con las pólizas que el cliente solicite: apertura de pólizas/departamentos, carga de ficheros masivos, traspasos, tramitación de altas, bajas...

💙 Atender consultas, tramitar modificaciones y solucionar dudas.

💙 Tramitar todas las gestiones que por normativa están centralizadas.

💙 Atender a clientes potenciales.

💙 Asesorar a los clientes y a la red comercial en cualquier cuestión que planteen, de acuerdo a sus necesidades específicas (gama de productos, promociones, procedimientos, etc.).

💙 Aclarar a empresas/mediadores cualquier duda/ayuda en la gestión online de la póliza a través del portal de empresas/mediadores. Potenciar el uso de los portales siempre que sea factible recordarlo.

💙 Gestionar con los departamentos internos todo lo necesario para resolver las tramitaciones requeridas por el cliente. Hacer seguimiento de las acciones pendientes, hasta asegurar que se cierran y se comunica la solución al cliente.

💙 Proponer acciones de mejora para el buen funcionamiento de los procedimientos operativos.

💙 Identificar nuevas oportunidades de negocio y poder trasladarlas al equipo comercial.

¿Qué necesitas?

🎓Formación: Valorable titulación superior.

🌱Experiencia: Experiencia de al menos 5 años en un puesto similar.

🌍Idiomas: Valorable portugués, inglés y/o catalán.

👉Otras habilidades y conocimientos: Manejo de bases de datos y nivel alto de excel.

👉Proactividad flexibilidad, trabajo en equipo, organización, orientación cliente ...

¿Qué ofrecemos?

👉 Contrato temporal.

👉 Horario de lunes a jueves de 12:00 a 20:00 y viernes de 9:40 a 15:00.

👉 Paquete de beneficios sociales.

Innovación, comprometidos contigo y ayuda al cliente

En Sanitas te esperamos con los brazos abiertos. Formarás parte de un equipo innovador, comprometido con los empleados y con foco en el cuidado y ayuda al cliente. Ofrecemos un entorno dinámico, con oportunidades de desarrollo y crecimiento en donde las personas es nuestro mayor valor.