Serveo is a leading Spanish provider of comprehensive facility management and infrastructure services, operating across sectors such as transport, healthcare, industry, and energy. With a workforce of over 27,000 employees, the company manages critical assets including hospitals, industrial plants, and public infrastructure, focusing on operational efficiency and sustainability.

Headquartered in Madrid, Serveo maintains a massive footprint across the Iberian Peninsula with operations in nearly every major Spanish province. For international professionals, the company offers specialized technical roles in emerging sectors like Data Center management and energy efficiency, as well as structured graduate programs for early-career engineers and managers seeking to enter the Spanish industrial services market.

Formerly the services division of the Spanish multinational Ferrovial, the company was rebranded as Serveo in 2022 following its acquisition by Portobello Capital. It has over 30 years of experience in the Spanish infrastructure and facility management market.

For international professionals

Operates a dedicated Management Graduate Program and Junior Operation Technician tracks for early-career professionals.
Manages critical infrastructure including over 140 hospitals and 4,000 km of roads across Spain.
Offers diverse technical opportunities in high-growth areas like Data Center operations and industrial maintenance.
Primarily operates in Spanish, making it an ideal environment for professionals looking to integrate into the local business culture.

Facility Manager Interior Cleaning Government - Murcia

Serveo

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you want to be part of the Serveo team?

If you want every day to be different, facing new challenges and being part of a team that allows you to develop all your capabilities, keep reading!

At Serveo, we are a multidisciplinary, diverse, and inclusive team made up of more than 45,000 professionals. We are a benchmark in transport, health, industry, facility management, and energy services, offering comprehensive, innovative, and sustainable solutions.

We embrace change and face every new challenge together, driving the excellence of our services and fostering the growth of our teams in an extraordinary working environment.

We are proud to be recognized as one of the 100 best companies to work for in Spain by Actualidad Económica (El Mundo) in 2024 and by Forbes in 2023 and 2025!Mission
From the Government Directorate of Serveo, we are looking for a Facility Manager in Murcia whose mission will be to manage the assigned cleaning service, operations, work team, and commercial actions with their client, as the primary person responsible for the profit and loss account and in accordance with the instructions of their hierarchical superior, to ensure both the fulfillment of technical and administrative requirements as well as maximum customer satisfaction, and to facilitate the achievement of the company's objectives regarding growth and/or profitability.Functions
Plan interior cleaning services, resolving any incidents that may arise and proposing improvements in execution to ensure compliance with contract requirements.
Prepare the annual budget, its revisions throughout the year, and monthly closings, analyzing any deviations found and proposing corrective measures.
Supervise and analyze decentralized purchases within their management area to facilitate economic control of expenses linked to each contract.
Supervise compliance with internal policies and procedures regarding Occupational Risk Prevention, Quality, and Environment.
Supervise the hiring, management, and training of all employees under their charge.
Promote meetings with current clients to become their reference partner regarding the services provided, to ensure their satisfaction and identify other possible additional needs to be met.
Collaborate with the contracting area in the preparation of bids to contribute their knowledge and experience to the awarding of new contracts for the company.
Education
Degree in Business Administration, Economics, Labor Relations, HR, or similar.
Requirements - Knowledge

Knowledge of cleaning services, collective agreements, specifications, and contracting with public administration.

Requirements - Languages

English level: B2.

Requirements - Experience

Minimum of 3 years of experience in the service sector.

Requirements - Skills
Ability to anticipate client needs, as well as keeping them informed of required aspects and resolving incidents satisfactorily.
Ability to achieve expected results (operational and economic) in the expected cost, manner, and timeframe, given the timelines handled in production lines.
Ability to distribute tasks to their team satisfactorily, adapting them to their profiles and availability.
Ability to work with other areas (business and support) in order to perform daily tasks in the most satisfactory way possible.

What do we offer you?

Permanent contract: we offer you a long-term project in a leading infrastructure services company.

Flexibility to facilitate work-life balance. Serveo has been awarded the EFR Certificate from the Fundación Más Familia for its commitment to personal, family, and work reconciliation.

Competitive remuneration package.

Professional development and projection: through participation in transversal projects, training, and internal mobility.

Exceptional working environment, where you will feel "at home" from day one.

Awaken your talent. Boost your future. Excel with us.

Learn more about us by visiting: Personas | Serveo - Impulsores de un mejor futuro!

View original advert (Spanish)

¿Quieres formar parte del equipo de Serveo?

Si quieres que cada día sea diferente, enfrentándote a nuevos desafíos y formando parte de un equipo que te permita desarrollar todas tus capacidades, ¡sigue leyendo!

En Serveo somos un equipo multidisciplinar, diverso e inclusivo, formado por más de 45.000 profesionales. Somos un referente en servicios de transporte, salud, industria, facility management y energía ofreciendo soluciones integrales, innovadoras y sostenibles.

Sonreímos al cambio y afrontamos juntos cada nuevo reto, impulsando la excelencia de nuestros servicios y fomentando el crecimiento de nuestros equipos en un extraordinario ambiente de trabajo.

¡Estamos orgullosos/as de ser reconocidos como una de las 100 mejores empresas para trabajar en España por Actualidad Económica (El Mundo) en el 2024 y por Forbes en 2023 y 2025!Misión
Desde la Dirección de Government de Serveo buscamos un/a Facility Manager en Murcia cuya misión será gestionar el servicio de limpieza asignado, operaciones, equipo de trabajo y las acciones comerciales con su cliente, como máximo responsable de la cuenta de resultados y de acuerdo con las instrucciones de su superior jerárquico, para garantizar tanto el cumplimiento de los requerimientos técnicos y administrativos como la máxima satisfacción del cliente, y facilitar el logro de los objetivos de la compañía en materia de crecimiento y/o rentabilidad.Funciones
Realizar la planificación de los servicios de limpieza de interior, resolviendo las incidencias que puedan surgir y proponiendo mejoras en la ejecución, para garantizar el cumplimiento de los requerimientos de contrato.
Elaborar el presupuesto anual, sus revisiones a lo largo del año y los cierres mensuales, analizando las desviaciones encontradas y proponiendo medidas correctoras.
Supervisar y analizar las compras descentralizadas de su ámbito de gestión para facilitar el control económico de los gastos vinculados a cada contrato.
Supervisar el cumplimiento de políticas y procedimientos internos en materia de Prevención de Riesgos Laborales y Calidad y Medio Ambiente.
Supervisar la contratación, gestión y formación de todos los empleados a su cargo.
Fomentar reuniones con los clientes actuales para convertirse en su socio de referencia en relación a los servicios prestados, para garantizar su satisfacción con los mismos e identificar otras posibles necesidades adicionales a satisfacer.
Colaborar con el área de contratación en la elaboración de ofertas para contribuir con su conocimiento y experiencia a la adjudicación de nuevos contratos para la compañía.
Formación
Grado en ADE, Económicas, RRLL y RRHH o similar.
Requisitos - Conocimientos

Conocimientos de servicios de limpieza, convenios, pliegos de condiciones y contratación con la administración pública.

Requisitos - Idiomas

Nivel de inglés: B2.

Requisitos - Experiencia

Experiencia mínima de 3 años en el sector servicios.

Requisitos - Habilidades
Capacidad de anticiparse a las necesidades del cliente, además de mantener informado de los aspectos que requiera y resuelva las incidencias de forma satisfactoria.
Capacidad para obtener los resultados esperados (operaciones y económicos) en el coste, forma y tiempos esperados, dados los tiempos manejados en líneas de producción.
Capacidad para distribuir las tareas a su equipo de forma satisfactoria y adecuándolo a sus perfiles y disponibilidad.
Capacidad para trabajar con otras áreas (negocio y soporte) con la finalidad de realizar sus tareas diarias de la forma más satisfactoria posible.

¿Qué te ofrecemos?

Contrato indefinido: te ofrecemos un proyecto a largo plazo en una empresa líder en servicios de infraestructuras.

Flexibilidad para facilitar la conciliación. Serveo ha sido galardonada con el Certificado EFR de la Fundación Más Familia, por su implicación en la conciliación personal, familiar y laboral.

Paquete retributivo competitivo.

Desarrollo y proyección profesional: a través de la participación en proyectos transversales, formación y movilidad interna.