Serveo is a leading Spanish provider of comprehensive facility management and infrastructure services, operating across sectors such as transport, healthcare, industry, and energy. With a workforce of over 27,000 employees, the company manages critical assets including hospitals, industrial plants, and public infrastructure, focusing on operational efficiency and sustainability.

Headquartered in Madrid, Serveo maintains a massive footprint across the Iberian Peninsula with operations in nearly every major Spanish province. For international professionals, the company offers specialized technical roles in emerging sectors like Data Center management and energy efficiency, as well as structured graduate programs for early-career engineers and managers seeking to enter the Spanish industrial services market.

Formerly the services division of the Spanish multinational Ferrovial, the company was rebranded as Serveo in 2022 following its acquisition by Portobello Capital. It has over 30 years of experience in the Spanish infrastructure and facility management market.

For international professionals

Operates a dedicated Management Graduate Program and Junior Operation Technician tracks for early-career professionals.
Manages critical infrastructure including over 140 hospitals and 4,000 km of roads across Spain.
Offers diverse technical opportunities in high-growth areas like Data Center operations and industrial maintenance.
Primarily operates in Spanish, making it an ideal environment for professionals looking to integrate into the local business culture.

Junior Facility Manager - Alicante

Serveo

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you want to be part of the Serveo team?

If you want every day to be different, facing new challenges and being part of a team that allows you to develop all your capabilities, keep reading!

At Serveo, we are a multidisciplinary, diverse, and inclusive team made up of more than 45,000 professionals. We are a benchmark in transport, health, industry, facility management, and energy services, offering comprehensive, innovative, and sustainable solutions.

We embrace change and face every new challenge together, driving the excellence of our services and fostering the growth of our teams in an extraordinary work environment.

Proud to be recognized as one of the 100 best companies to work for in Spain by Forbes 2023 and by Actualidad Económica (El Mundo) as one of the 100 best companies to work for in Spain 2024!

Mission

From the Government Directorate of Serveo, we are looking for a Facility Manager whose mission will be to manage the contracts within their scope of management, coordinating operations, the work team, and commercial actions with their clients, as the primary person responsible for the P&L and in accordance with the instructions of their hierarchical superior, to ensure both the fulfillment of technical and administrative requirements as well as maximum customer satisfaction and to facilitate the achievement of the company's growth and/or profitability objectives.

Functions

Promote meetings with current clients to become their reference partner regarding the services provided, ensuring their satisfaction and identifying other possible additional needs to be met.
Perform service planning, resolving any incidents that may arise and proposing improvements in execution to ensure compliance with contract requirements and the objectives set by the superior.
Prepare the annual budget, its revisions throughout the year, and monthly closings, analyzing deviations found and proposing corrective measures to ensure a faithful reflection of the evolution of each contract and the fulfillment of the economic objectives set by the superior.
Supervise the hiring, management, and training of all employees under their charge, reviewing payroll incidents when necessary, to ensure that the appropriate team of workers is available for the provision of the entrusted services.
Promote a fluid relationship with the Workers' Labor Representation to facilitate a labor framework that allows the provision of services in the most efficient way.
Collaborate with the procurement area in the preparation of offers to contribute their knowledge and experience to the awarding of new contracts for the company.

Education

University degree (industrial engineering or similar).

Requirements - Other Training

Complementary training: Finance is valued.

Requirements - Languages

B2 level of English.

Requirements - Experience

Experience: 2 years managing teams and contracts.

Requirements - Skills

Skills: Customer Focus, Results Orientation, Collaboration, Team Development, Critical Thinking, Creativity, and Continuous Learning.

What do we offer you?

Permanent contract: we offer you a long-term project in a leading infrastructure services company.

Flexibility to facilitate work-life balance. Serveo has been awarded the EFR Certificate from the Fundación Más Familia for its commitment to personal, family, and work balance.

Competitive compensation package.

Professional development and projection: through participation in cross-functional projects, training, and internal mobility.

Exceptional work environment, where you will feel 'at home' from day one.

Awaken your talent. Drive your future. Excel with us.

Get to know us more by visiting: People | Serveo - Drivers of a better future!

View original advert (Spanish)

¿Quieres formar parte del equipo de Serveo?

Si quieres que cada día sea diferente, enfrentándote a nuevos desafíos y formando parte de un equipo que te permita desarrollar todas tus capacidades, ¡sigue leyendo!

En Serveo somos un equipo multidisciplinar, diverso e inclusivo, formado por más de 45.000 profesionales. Somos un referente en servicios de transporte, salud, industria, facility management y energía ofreciendo soluciones integrales, innovadoras y sostenibles.

Sonreímos al cambio y afrontamos juntos cada nuevo reto, impulsando la excelencia de nuestros servicios y fomentando el crecimiento de nuestros equipos en un extraordinario ambiente de trabajo.

¡Orgullosos/as de ser reconocidos como una de las 100 mejores empresas para trabajar en España por Forbes 2023 y por Actualidad Económica (El Mundo) como una de las 100 mejores empresas para trabajar en España 2024!

Misión

Desde la Dirección de Government de Serveo buscamos un/a Facility Manager cuya misión será gestionar los contratos dentro de su ámbito de gestión, coordinando las operaciones, el equipo de trabajo y las acciones comerciales con sus clientes, como máximo responsable de la cuenta de resultados y de acuerdo con las instrucciones de su superior jerárquico, para garantizar tanto el cumplimiento de los requerimientos técnicos y administrativos como la máxima satisfacción del cliente y facilitar el logro de los objetivos de la compañía en materia de crecimiento y/o rentabilidad.

Funciones

Fomentar reuniones con los clientes actuales para, convirtiéndose en su socio de referencia en relación a los servicios prestados, para garantizar su satisfacción con los mismos e identificar otras posibles necesidades adicionales a satisfacer.
Realizar la planificación del servicio, resolviendo las incidencias que puedan surgir y proponiendo mejoras en la ejecución, para garantizar el cumplimiento de los requerimientos del contrato y de los objetivos marcados por el superior.
Elaborar el presupuesto anual, sus revisiones a lo largo del año y los cierres mensuales, analizando las desviaciones encontradas y proponiendo medidas correctoras, para garantizar un reflejo fiel de la evolución de cada contrato y el cumplimiento de los objetivos económicos marcados por su superior.
Supervisar la contratación, gestión y formación de todos los empleados a su cargo, revisando las incidencias de nómina cuando sea preciso, para garantizar que se cuenta con el equipo de trabajadores adecuado para la prestación de los servicios encomendados.
Impulsar una relación fluida con la Representación Laboral de los Trabajadores para facilitar un marco laboral que permita cumplir la prestación de los servicios de la forma más eficiente.
Colaborar con el área de contratación en la elaboración de ofertas para contribuir con su conocimiento y experiencia a la adjudicación de nuevos contratos para la compañía.

Formación

Titulación universitaria (ingeniería industrial o similar).

Requisitos - Otra Formación

Formación complementaria: Valorable Finanzas.

Requisitos - Idiomas

Nivel B2 de inglés.

Requisitos - Experiencia

Experiencia: 2 años gestionando equipos y contratos.

Requisitos - Habilidades

Habilidades: Foco en el Cliente, Orientación a resultados, Colaboración, Desarrollo de equipos, Pensamiento crítico, Creatividad y Aprendizaje continuo.

¿Qué te ofrecemos?

Contrato indefinido: te ofrecemos un proyecto a largo plazo en una empresa líder en servicios de infraestructuras.

Flexibilidad para facilitar la conciliación. Serveo ha sido galardonada con el Certificado EFR de la Fundación Más Familia, por su implicación en la conciliación personal, familiar y laboral.