Serveo is a leading Spanish provider of comprehensive facility management and infrastructure services, operating across sectors such as transport, healthcare, industry, and energy. With a workforce of over 27,000 employees, the company manages critical assets including hospitals, industrial plants, and public infrastructure, focusing on operational efficiency and sustainability.

Headquartered in Madrid, Serveo maintains a massive footprint across the Iberian Peninsula with operations in nearly every major Spanish province. For international professionals, the company offers specialized technical roles in emerging sectors like Data Center management and energy efficiency, as well as structured graduate programs for early-career engineers and managers seeking to enter the Spanish industrial services market.

Formerly the services division of the Spanish multinational Ferrovial, the company was rebranded as Serveo in 2022 following its acquisition by Portobello Capital. It has over 30 years of experience in the Spanish infrastructure and facility management market.

For international professionals

Operates a dedicated Management Graduate Program and Junior Operation Technician tracks for early-career professionals.
Manages critical infrastructure including over 140 hospitals and 4,000 km of roads across Spain.
Offers diverse technical opportunities in high-growth areas like Data Center operations and industrial maintenance.
Primarily operates in Spanish, making it an ideal environment for professionals looking to integrate into the local business culture.

Junior Operations Technician (ER/HR) - Alicante

Serveo

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you want to be part of the Serveo team?

If you want every day to be different, facing new challenges and being part of a team that allows you to develop all your capabilities, keep reading!

At Serveo, we are a multidisciplinary, diverse, and inclusive team made up of more than 45,000 professionals. We are a benchmark in transport, health, industry, facility management, and energy services, offering comprehensive, innovative, and sustainable solutions.

We embrace change and face every new challenge together, driving the excellence of our services and fostering the growth of our teams in an extraordinary work environment.

We are proud to be recognized as one of the 100 best companies to work for in Spain by Actualidad Económica (El Mundo) in 2024 and by Forbes in 2023 and 2025!

Mission

We are looking for a technician to provide support in the management of interior cleaning contracts, who will carry out administration and personnel coordination tasks, customer service, and cost control.

Responsibilities

Staff control, shift schedule control, payroll review, and entry of incidents into the internal system.
Relationship management with clients and staff.
Supervise compliance with internal policies and procedures regarding Occupational Risk Prevention, Quality, and Environment.
Supervise and analyze decentralized purchases within their management area to facilitate the economic control of expenses linked to each contract.
Supervise training and KPIs.

Education

Degree in Business Administration, Labor Relations, Human Resources, or Engineering.

Requirements - Languages

English level: B2.

Requirements - Experience

Not required

Requirements - Skills

Ability to organize personnel and tasks.
Social skills in customer service and conflict resolution.
Handling of payroll and payment incidents.

What do we offer?

Permanent contract: we offer you a long-term project in a leading infrastructure services company.

Flexibility to facilitate work-life balance. Serveo has been awarded the EFR Certificate from the Fundación Más Familia for its commitment to personal, family, and work reconciliation.

Competitive compensation package.

Professional development and projection: through participation in cross-functional projects, training, and internal mobility.

Exceptional work environment, where you will feel 'at home' from day one.

Awaken your talent. Boost your future. Excel with us.

Learn more about us at: People | Serveo - Drivers of a better future!

View original advert (Spanish)

¿Quieres formar parte del equipo de Serveo?

Si quieres que cada día sea diferente, enfrentándote a nuevos desafíos y formando parte de un equipo que te permita desarrollar todas tus capacidades, ¡sigue leyendo!

En Serveo somos un equipo multidisciplinar, diverso e inclusivo, formado por más de 45.000 profesionales. Somos un referente en servicios de transporte, salud, industria, facility management y energía ofreciendo soluciones integrales, innovadoras y sostenibles.

Sonreímos al cambio y afrontamos juntos cada nuevo reto, impulsando la excelencia de nuestros servicios y fomentando el crecimiento de nuestros equipos en un extraordinario ambiente de trabajo.

¡Estamos orgullosos/as de ser reconocidos como una de las 100 mejores empresas para trabajar en España por Actualidad Económica (El Mundo) en el 2024 y por Forbes en 2023 y 2025!
Misión

Buscamos un/a técnico/a para dar apoyo en la gestión de contratos de limpieza de interiores que llevará a cabo labores de administración y coordinación de personal, atención al cliente y control de costes.
Funciones

Control de plantilla, control de cuadrantes, revisión de nóminas e introducción de incidencias en el sistema interno.

Relación con cliente y plantilla.

Supervisar el cumplimiento de políticas y procedimientos internos en materia de Prevención de Riesgos Laborales y Calidad y Medio Ambiente.

Supervisar y analizar las compras descentralizadas de su ámbito de gestión para facilitar el control económico de los gastos vinculados a cada contrato.

Supervisar la formación y KPIs.

Formación

Grado en ADE , RRLL y RRHH o Ingeniería.

Requisitos - Idiomas

Nivel de inglés: B2.

Requisitos - Experiencia

No necesaria

Requisitos - Habilidades

Capacidad de organización de personal y organización de tareas.

Habilidades sociales en la atención al cliente y en la resolución de conflictos.

Manejo de nóminas e incidencias de pago.

¿Qué te ofrecemos?

Contrato indefinido: te ofrecemos un proyecto a largo plazo en una empresa líder en servicios de infraestructuras.

Flexibilidad para facilitar la conciliación. Serveo ha sido galardonada con el Certificado EFR de la Fundación Más Familia, por su implicación en la conciliación personal, familiar y laboral.

Paquete retributivo competitivo.

Desarrollo y proyección profesional: a través de la participación en proyectos transversales, formación y movilidad interna.

Excepcional ambiente de trabajo, en el que te sentirás como 'en familia' desde el primer día.

Despierta tu talento. Impulsa tu futuro. Supérate con nosotros.

¡Conócenos más entrando en: Personas | Serveo - Impulsores de un mejor futuro!