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Solutions Service Engineer (Cloud/Onprem) - Pharma Company

Híbrido en Barcelona·Añadida hace 1 mes (comprobada el 15 oct)

Agencia

Michael Page España

2388 ofertas abiertas

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Resumen

Modalidad: Híbrido, Barcelona
Contrato: Contrato indefinido
Inglés: Obligatorio
Experiencia: 2+ años
Formación: Titulación universitaria
Beneficios: Seguro médico privado

Habilidades

Esta oferta está publicada en inglés.

Resumen en español

Este puesto consiste en la instalación, configuración y soporte de soluciones de software para organizaciones sanitarias. Realizarás resolución de problemas técnicos y formación en entornos cloud y locales. La posición ofrece un modelo híbrido con tres días de teletrabajo a la semana.

Salario y beneficios

Qué ofrecen

Permanent Contract.
Competitive Salary.
3 days a week working from home.
Flexible Schedule.
Multicultural and friendly team.
Exciting opportunities for professional development.
Ongoing training.
Multiple Social benefits: Canteen, health insurance, nursery check, English training...

El puesto

We are looking for a Digital Solutions Service Engineer to join an international team delivering advanced digital and software solutions to healthcare organizations worldwide. This role combines technical expertise, customer interaction, and problem-solving, supporting both cloud-based and on-premise environments.

Qué harás

Installing, configuring, and commissioning software solutions at customer sites.
Providing advanced technical support and troubleshooting across applications, infrastructure, networking, and integration layers.
Investigating and resolving software-related issues, escalating complex cases to specialist teams when required.
Acting as the primary technical point of contact for customers throughout the support lifecycle.
Delivering technical training sessions and knowledge transfer to end users and local teams.
Supporting system integrations and ensuring smooth communication between different platforms and technologies.
Producing and maintaining technical documentation, implementation guides, and service procedures.
Collaborating with Product, Development, Quality Assurance, and regional support teams to ensure high service standards.
Managing customer expectations through proactive communication and timely issue resolution.

Resumen

Solutions Service Engineer (Cloud/Onprem).
Pharma Company.

¿A quién buscamos (H/M/D)?

Degree in Computer Science, Engineering, Information Technology, or a related technical discipline.
Minimum of 2 years experience in technical support, professional services, software implementation, or a similar customer-facing technical role.
Enterprise networking, troubleshooting, and network security concepts.
Windows operating systems administration and configuration.
SQL databases and database management fundamentals.
Virtualization technologies and infrastructure monitoring.
Cloud environments and SaaS, PaaS, and IaaS architectures.
Software integrations and communication protocols.
Web applications and application server environments.
Strong written and verbal communication skills in English.
Ability to work independently while collaborating effectively within global teams.
Excellent customer-facing and communication abilities.
Willingness to travel internationally up to 5 - 10% of the time.

Sobre Michael Page España

Michael Page es una consultora de reclutamiento global y parte de PageGroup, una de las firmas líderes en reclutamiento profesional a nivel mundial. La empresa se especializa en la colocación de profesionales de nivel medio y alto en una amplia gama de sectores, incluyendo tecnología, ingeniería, finanzas, ventas y recursos humanos. Con una fuerte presencia en España, Michael Page opera oficinas en las principales ciudades y ofrece servicios como búsqueda ejecutiva, contratación temporal y soluciones de externalización.