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Receptionist at Residencia Center (ballesol Olavide)

Ballesol·Madrid, Spain

What they offer

  • Fixed-term contract

    Full-time hours.

What they ask for

  • Have the right to work in Spain

    Ballesol doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

Added 5 days ago
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About the role

At Ballesol, we have spent more than 40 years providing care and attention to the elderly, and we are a benchmark in the residential sector with over 55 centers throughout Spain and a team of more than 4,500 professionals committed to excellence and personalized care.

We are looking to incorporate a Receptionist at one of our Ballesol centers in Madrid, someone who provides warm, professional attention and ensures quality service and smooth day-to-day communication.

What you'll do

  • Public and family assistance: receiving visitors, answering questions, providing information about schedules, rules, etc.
  • Phone and email support: managing incoming and outgoing calls, transferring to the appropriate departments, and handling email correspondence.
  • Basic administrative management: filing documentation, managing correspondence, logging arrivals and departures, and receiving deliveries.
  • Support with internal coordination: communication and administrative support for the different departments of the residence and management.
  • Access control: registering visitors and suppliers.
  • Assisting residents with simple procedures: helping with basic paperwork (phone calls, messages to family members).
  • Support for events and activities: notifying family members, coordinating arrivals and departures (keeping track of residents' scheduled outings).

What you'll get

  • Replacement contract due to long-term leave.
  • Full-time position with a fixed morning shift (08:00-15:00) Monday to Sunday, with rotating days off.
  • Salary according to collective agreement.
  • A purposeful work environment where your work has a direct impact on people's quality of life.
  • Ongoing training and professional development, as well as other advantages and benefits of belonging to Grupo Santalucía.
  • Collaboration with committed and approachable multidisciplinary teams.

What will your mission be?

As a Receptionist, your mission will be to provide friendly and professional service, ensuring smooth communication between residents, families, and the center's team, as well as ensuring the proper functioning of administrative and reception tasks.

Requirements

  • Relevant vocational training in related fields (Administration, Secretarial studies, etc.) will be valued.
  • At least 6 months of verifiable experience in administrative work and customer service is desirable.
  • Knowledge of office software and management programs for elderly care residences will be valued.

Additional information

At Ballesol, we promote an inclusive, respectful work environment free from any type of discrimination. We value diversity in all its forms and guarantee equal opportunities in our selection processes, without distinction of gender, age, ethnic origin, sexual orientation, gender identity, religion, disability, or other personal characteristics. We believe that a diverse and committed team is key to providing quality, humane care to our residents.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Ballesol

Ballesol

Elderly Care

View company profile
Spanish company
5000 employees

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