Barceló Hotel Group is the hotel division of the Barceló Group, one of the leading tourism companies in Spain and among the top 30 largest hotel chains worldwide. The company operates more than 250 hotels across 22 countries, managing a diverse portfolio under four distinct brands: Royal Hideaway Luxury Hotels & Resorts, Barceló Hotels & Resorts, Occidental Hotels & Resorts, and Allegro Hotels.

Headquartered in Palma de Mallorca, the group offers extensive opportunities for international professionals, particularly in guest-facing roles requiring multilingual skills and corporate positions managing global operations. With a massive footprint in Spain's most popular tourist destinations, including the Balearic and Canary Islands, the company is a major employer for those looking to build a career in the Mediterranean hospitality sector.

Founded in 1931 by Simón Barceló in Felanitx, Mallorca, the company began as a transport business before expanding into travel and hospitality. Over three generations, it has grown from a local family business into a global leader in the tourism industry.

Commercial/Reservations Manager - Hotel Occidental Playa de Palma

Barcelo Hotel Group

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

Royal Hideaway Luxury Hotels & Resorts
Barceló Hotels & Resorts
Occidental Hotels & Resorts
Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

What will you do?

• Development of Area Marketing Plans and Rate Sheets under the supervision of the Regional Commercial Director.
• Thoroughly analyze and understand the market and competition, defining actions to increase market share and hotel positioning.
• Monitoring of offers and tactical actions aimed at achieving both occupancy and average rate objectives, as well as quoting and following up on groups.
• Conducting Famtrips and visits to receptive agencies.
• Reporting relevant commercial information of the area and competition to the Regional Commercial Director, as well as using the CRM regarding quotes, offers, and contracts.
• Revenue management for your hotels, supervising all distribution channels in coordination with the Channel Manager using analysis tools and taking corresponding measures.
• Supervision and administration of the inventory management update process and application of the pricing and sales strategy by distribution channels to achieve maximum RevPar and budget compliance.
• Control and updating of content (descriptions, photos, and technical sheets) published in Tour operator brochures and the Hotel's own materials.
• Attendance at Sales Blitzes when required.

What are we looking for?

• University Diploma or Degree. Postgraduate degree from a Business School (Commercial Management) is valued.
• Languages: English is essential; additional German or French is desirable.
• Minimum of 3 years of experience in Commercial Departments.
• Essential skills: versatile, commercial attitude, and results-oriented. Excellent communication and relationship skills, orderly and organized, emotional balance, and self-confidence.
• Person with a strong commercial profile and a clear orientation toward sales.
• Desired competencies:
• Problem solving
• Leadership
• Customer orientation
• Initiative
• Interpersonal relationships
• Knowledge of operational management of hotel departments

Your benefits:

*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.

* Why limit yourself to one location when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.

* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.

*You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
* We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates. We want you to join us in our commitment to building a better future!

As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Ongoing discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools

Contract type:

Regular

View original advert (Spanish)

Royal Hideaway Luxury Hotels & Resorts
Barceló Hotels & Resorts
Occidental Hotels & Resorts
Allegro Hotels

What will you do?

• Elaboración de los Planes de Marketing de la Zona y Tarifarios bajo la supervisión del Director Comercial Regional.
• Analizar y conocer exhaustivamente el mercado y la competencia definiendo acciones que permitan aumentar la cuota de mercado y posicionamiento de los Hoteles.
• Seguimiento de ofertas y acciones tácticas orientadas a la consecución de objetivos tanto de ocupación como de tarifa media así como cotizaciones y seguimiento de grupos.
• Realización de Famtrips y visitas a Agencias receptivas.
• Reportar la información comercial relevante de la zona y competencia al Director Regional Comercial así como uso del CRM en lo concerniente a cotizaciones, ofertas y contratos.
• Gestión del Revenue de sus Hoteles supervisando todos los canales de distribución en coordinación con el Channel Manager utilizando las herramientas de análisis y tomando medidas en consecuencia.
• Supervisión y administración del proceso de actualizaciones de gestión de inventario y aplicación de la estrategia de precios y venta por canales de distribución para conseguir el máximo RevPar y cumplimiento del presupuesto.
• Control y actualización de los contenidos (descripciones, fotos y fichas técnicas) publicados en los folletos de Tour operación y propios del Hotel.
• Asistencia a Sales Blitz cuando sean requeridos para ello.

What are we looking for?

• Diplomatura o Licenciatura Universitaria. Se valora Postgrado en Escuela de Comercio (Dirección Comercial).
• Idiomas: imprescindible Inglés y deseable Alemán o Francés adicional.
• Experiencia mínima de 3 años en Departamentos Comerciales
• Habilidades esenciales: polivalente, actitudes comerciales y orientación a resultados. Excelentes habilidades de Comunicación y relación, ordenado y organizado, Equilibrio Emocional y confianza en sí mismo.
• Persona con perfil comercial marcado con clara orientación a las ventas.
• Competencias deseadas:
• Solución de problemas
• Liderazgo
• Orientación al Cliente
• Iniciativa
• Relaciones interpersonales
• Conocimiento en la Gestión Operativa Dptos. Hotel

Your benefits:

*You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.

* We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.

As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including: