Digi Spain is a major telecommunications operator and a subsidiary of the Romanian-based Digi Communications NV. It has rapidly grown to become one of the most significant players in the Spanish telecom market, providing mobile, fiber optic, and fixed telephony services to millions of customers. The company is known for its competitive pricing and extensive proprietary fiber network, positioning itself as a leading challenger brand in the industry.

Headquartered in Madrid, Digi maintains a massive operational presence across Spain with numerous regional offices and technical hubs. For international professionals, Digi offers a dynamic, fast-paced environment with roles ranging from high-level network engineering and cybersecurity to logistics and administrative management. While many customer-facing roles require Spanish, their technical and corporate departments often value diverse backgrounds and international expertise as they continue their aggressive expansion.

Founded in Romania in 1994 as RCS & RDS, the company expanded to Spain in 2008. It has since evolved from a mobile virtual network operator into a full-service provider with its own extensive fiber optic infrastructure.

For international professionals

Digi is one of the fastest-growing telecom operators in Spain, offering high job stability and growth potential.
The company manages its own fiber network infrastructure, creating numerous specialized technical and engineering opportunities.
With over 7,000 employees in Spain, it is a major employer with a large, multicultural workforce.
The company has a widespread physical presence with offices and technical centers in almost every major Spanish region.
Digi frequently hires for high-demand IT roles including SQL Developers, Cybersecurity Engineers, and Network Administrators.

Store Manager

Digi Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

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Store Manager

We are a telecommunications operator present in the Spanish market since 2008, offering fixed and mobile telephony and internet services, as well as television. We have our own high-performance fiber optic network that allows us to be leaders in internet access speed; focused on the residential segment, we have our own stores and a wide distribution network for the commercialization of our services throughout Spain.

We belong to the DIGI Communications Group with more than 30 years of experience in the telecommunications sector. Originating in Romania, where our main business is located, we are also present, in addition to Spain, in Portugal, Italy, and Belgium.

Job Description

We need to incorporate a new store manager for the Terrassa area. These would be your main responsibilities:

Manage the store team: motivation, training, shift management, etc.
Ensure that staff are always present during the established hours.
Promotion of products and services in DIGI stores.
Processing documents to manage contracts, portabilities, etc.
Drive store results by thinking of ways to attract more customers to the point of sale.
Management of the same, verification with different DIGI people/teams.
Comprehensive customer service, resolving doubts and needs that arise at the point of sale.
Taking responsibility for the store's results.
Support for various procedures: neighborhood communities, police, city council, incidents, accidents, etc.
After-sales service and resolution of customer problems.
Daily reporting of sales to the client manager.
Daily reporting of information about the competition shared by customers.
Comply with and enforce DIGI's rules and policies.
Maintain order and cleanliness within the store.
Control the stock of SIM cards and store supplies.

Job Requirements

At least 1 year of experience in similar positions in the commercial area and store management.
User-level computer skills.
Commercial skills.
Good communication.
Empathy.
Teamwork.
Punctuality.

Other Information

What do we offer?

- Especially stability and, additionally: fixed salary + attractive commission package.

- Permanent contract.

- Home fiber and health insurance after six months of seniority.

- Life insurance from the start of the contract.

- At DIGI, we offer a flexible remuneration plan so you can select the services that best fit your lifestyle: restaurant vouchers, childcare, transport, and health insurance for family members.

- Company phone and materials necessary for daily work.

- Promotion and growth within the company.

- Initial training included and paid.

- Good working environment and camaraderie.

Offer Information

Department: Commercial and Sales

Location: Zaragoza

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Encargado/a de tienda

Somos un operador de telecomunicaciones presente en el mercado español desde 2008, que ofrece servicios de telefonía e internet fijo y móvil, así como de televisión. Contamos con una red propia de fibra óptica de altas prestaciones que nos permite ser líderes en velocidad en el acceso a internet; y centrados en el segmento residencial, poseemos tiendas propias y una amplia red de distribución para la comercialización de nuestros servicios en toda España.

Pertenecemos al Grupo DIGI Communications con más de 30 años de experiencia en el sector de las telecomunicaciones. Con origen en Rumanía, donde tenemos nuestro negocio principal, también estamos presentes, además de España, en Portugal, Italia y Bélgica.

Descripción de la oferta

Necesitamos incorporar a la figura de un/a nuevo/a encargado/a para la zona de Terrassa. Estas serían tus responsabilidades principales:

Gestionar el equipo de la tienda: motivar, formación, gestión de turnos, etc.
Asegurarse de que siempre hay personal en el horario establecido.
Promoción de productos y servicios en las tiendas de DIGI.
Tramitación de documentos para gestionar contratos, portabilidades, etc.
Dinamizar el resultado de la tienda pensando cómo atraer más clientes al punto de venta.
Gestión de las mismas, verificación con diferentes personas/equipos de DIGI.
Atención integral al cliente, resolviendo dudas y necesidades que surjan en el punto de venta.
Responsabilizarse del resultado de la tienda.
Soporte gestiones varias: comunidad de vecinos, policía, ayuntamiento, incidentes, accidentes, etc.
Atención posventa y solución de problemas del cliente.
Reportar diariamente las ventas al responsable del cliente.
Reportar diariamente información sobre la competencia que compartan los clientes.
Cumplir y hacer cumplir las normas y políticas de DIGI.
Mantener el orden y la limpieza dentro de la tienda.
Controlar las existencias de tarjetas SIM y dotaciones de la tienda.

Requisitos del puesto

Al menos 1 año de experiencia en puestos similares en el área comercial y en gestión de tienda.
Conocimientos Informática nivel usuario.
Habilidades comerciales.
Buena comunicación.
Empatía.
Trabajo en equipo.
Puntualidad.

Otra información

¿Qué ofrecemos?

- Especialmente estabilidad y, además: salario fijo + atractivo paquete de comisiones.

- Contrato indefinido.

- Fibra en casa y seguro médico a los seis meses de antigüedad.

- Seguro de vida desde el inicio del contrato.

- En DIGI ofrecemos un plan de retribución flexible para que selecciones los servicios que mejor se ajusten a tu estilo de vida: ticket restaurante, guardería, transporte y seguro de salud para familiares.

- Teléfono de empresa y material necesario para el trabajo diario.

- Promoción y crecimiento dentro de la empresa.

- Formación inicial incluida y remunerada.

- Buen ambiente laboral y compañerismo.

Información de la oferta

Departamento: Comercial y ventas

Ubicación: Zaragoza

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