Domestiko is a Spanish job portal and aggregator that specializes in connecting workers with opportunities in the hospitality, agriculture, domestic service, and manual labor sectors. The platform serves as a bridge for essential industries across Spain, listing thousands of vacancies ranging from specialized culinary roles to seasonal agricultural work.

Founded and based in Spain, Domestiko is a key resource for international workers looking to enter the Spanish labor market through service-oriented or technical manual roles. While the platform primarily targets the local market, its extensive listings in high-demand sectors like tourism and farming make it a valuable tool for newcomers seeking their first employment opportunities in the country.

Founded in 2014, Domestiko was established to simplify the search for domestic and service-related employment in Spain. It has since expanded its scope to become a comprehensive aggregator for various labor-intensive industries including agriculture and hospitality.

For international professionals

Specializes in high-demand sectors such as hospitality, agriculture, and domestic services.
Aggregates a high volume of entry-level and manual labor opportunities across all Spanish provinces.
A primary resource for finding seasonal work in the Spanish agricultural and tourism sectors.
The platform is primarily in Spanish, making it most useful for those with basic to intermediate language skills.

Receptionist - Hesperia Murcia

Domestiko

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

WE ARE LOOKING FOR YOU!

At Hesperia World, we transform the way hospitality is experienced. We are a leading group in the hotel sector with a national and international presence, managing unique experiences in urban hotels, vacation hotels, and resorts. If you are looking for an environment where innovation, excellence, and talent take center stage, this is the place for you. Join us and become part of a company in constant evolution.
We are looking for a RECEPTIONIST for our HOTEL HESPERIA MURCIA CENTRO located in Murcia.

What will your day-to-day look like?
• Manage the guest's stay from check-in to check-out, ensuring an agile and pleasant experience.

• Pre-assignment of rooms

• Identify and welcome all guests and visitors to the hotel.
• Recognize repeat customers

• Manage individual and group reservations, both direct and through agencies and OTAs

• Coordinate with other departments (housekeeping, maintenance, F&B, sales, etc.) to ensure comprehensive service.

• Attend to all guest requests before, during, and after their stay at the hotel
• Handle the reception cash desk (customer payments, currency exchange, etc.)
• Handle calls, emails, and in-person inquiries in a professional and proactive manner.
• Promotion of all hotel services
• Provide information on hotel services and tourist information about the city
• Support in resolving incidents and in customer loyalty

if unable to solve them
• Invoicing and daily balancing of the cash desk and other services offered at reception.

What do you need for the position?

· University degree in Tourism, Hospitality, or similar.

· A high level of English is essential (a second language will be valued)

· Minimum of 1 year of experience in reception at a 4* hotel or higher.

· in the performance of similar functions as a receptionist

· Knowledge of hotel management systems, preferably Opera Cloud.

· Ability for Upselling

· Customer orientation

· Problem-solving profile

What do we offer?

· Immediate start

· Full-time position

· Continuous training and opportunity for professional growth within a growing hotel chain

· 6-month contract, renewable

· Salary according to the Collective Agreement

· Good working environment

· Salary according to the Collective Agreement

· Discounts on company products

We look forward to seeing you!

View original advert (Spanish)

¡TE ESTAMOS BUSCANDO!

En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. Únete a nosotros y forma parte de una compañía en constante evolución.
Buscamos un/a RECEPCIONISTA para nuestro HOTEL HESPERIA MURCIA CENTRO ubicado en Murcia.

¿Qué harás en tu día a día?
• Gestionar la estancia del cliente desde el check in hasta su check out, garantizando una experiencia ágil y agradable.

• Preasignación de habitaciones

• Identificar y dar la bienvenida a todos los huéspedes y visitas del hotel.
• Reconocer a los clientes repetitivos

• Gestionar reservas individuales y de grupo, tanto directas como a través de agencias y OTA´s

• Coordinarse con los demás departamentos (piso, mantenimiento, F&B, comercial, etc.) para asegurar un servicio integral.

• Atender todos los requerimientos de los huéspedes antes, durante y después de su estancia en el hotel
• Manejar la caja de recepción (cobro de clientes, cambios de divisas, etc.)
• Atender llamadas, correos y consultas presenciales de forma profesional y proactiva.
• Promoción de todos los servicios del hotel
• Ofrecer información de los servicios del hotel e información turística de la ciudad
• Apoyar en la resolución de incidencias y en la fidelización de clientes

de no poder solventarlas
• Facturación y cuadre diario de la caja y demás servicios ofrecidos en la recepción.

¿Qué necesitas para el puesto?

· Formación Universitaria en Turismo, Hostelería o similar.

· Es imprescindible que aporte nivel de inglés alto (se valorará segundo idioma)

· Experiencia mínima de 1 año en la recepción en hotel de 4* o superior.

· en el desempeño de funciones similares como recepcionista

· Conocimiento en sistema de gestión hotelera, preferiblemente Opera Cloud.

· Habilidad para la venta de Upselling

· Orientación al cliente

· Perfil resolutivo

¿Qué ofrecemos?

· Incorporación inmediata