€27
4d agoCollections Agent (Native French)
This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.
Requirements
- 1 year of experience performing similar functions.- We are looking for a responsible and resourceful person. - Proximity to the workplace is valued.
- ESO (Secondary Education)
Correct spoken and written Spanish and French. French - High / Spanish - High
Job Description
Eurofirms is selecting a Collections Agent with native French for a company in the education sector located in Valencia. The selected person will perform the following functions:
- Resolution of incidents via email and/or telephone for students who contact the company regarding payment issues.
- Making calls to students with outstanding payments to request payment through administrative channels and/or obtain a payment commitment.
- Analysis of unpaid cases and renegotiation of potential student debts.
- Monitoring the collections portfolio under their management.
- Reporting on recovered debt and pricing of open cases.
- Issuing certificates of full payment.
- Among other tasks inherent to the position.
- Resolution of incidents via email and/or telephone for students who contact the company regarding payment issues.
- Making calls to students with outstanding payments to request payment through administrative channels and/or obtain a payment commitment.
- Analysis of unpaid cases and renegotiation of potential student debts.
- Monitoring the collections portfolio under their management.
- Reporting on recovered debt and pricing of open cases.
- Issuing certificates of full payment.
- Among other tasks inherent to the position.
View original advert (Spanish)
Eurofirms selecciona un/a Agente de Recobros con francés nativo para empresa del sector educativo situada en Valencia. La persona seleccionada desempeñará las siguientes funciones:
- Resolución de incidencia vía correo y/o teléfono de los alumnos que contacten ante alguna incidencia con el pago.
- Emisión de llamadas a los alumnos que presenten impagados y solicitar el cobros por vía administrativa y/o conseguir un compromiso de pago.
- Análisis de los casos de impagados y renegociación de la posible deuda de los alumnos.
- Seguimientos de la cartera de recobro que esté gestionando.
- Reporting de deuda recuperada y tarificación de los casos abiertos.
- Emisión de certificados de pago total.
- Entre otras tareas propias del puesto de trabajo.
- Resolución de incidencia vía correo y/o teléfono de los alumnos que contacten ante alguna incidencia con el pago.
- Emisión de llamadas a los alumnos que presenten impagados y solicitar el cobros por vía administrativa y/o conseguir un compromiso de pago.
- Análisis de los casos de impagados y renegociación de la posible deuda de los alumnos.
- Seguimientos de la cartera de recobro que esté gestionando.
- Reporting de deuda recuperada y tarificación de los casos abiertos.
- Emisión de certificados de pago total.
- Entre otras tareas propias del puesto de trabajo.