Receptionist
Grupo Crit·Barcelona, Spain
What they offer
€18,200 - €19,600 a year
Gross, as stated in the ad.
Part-time hours
Per the ad.
What they ask for
Have the right to work in Spain
Grupo Crit doesn't mention sponsorship in the ad.
Work on-site in Barcelona
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
Added 2 days ago
About the role
Grupo Crit is looking to bring on a proactive and organized person to carry out reception and administrative support duties at a Shopping Centre in Cornellà (Barcelona).
What you'll do
Greet and assist customers and visitors of the shopping centre.
Provide information about shops, services, promotions and events.
Manage complaints, suggestions and incidents, offering solutions or forwarding them to the relevant department.
Coordinate customer support services (lost property, special assistance, etc.).
Collaborate on loyalty campaigns and satisfaction surveys.
Manage calls, emails and online requests.
Maintain a professional and friendly image, representing the identity of the shopping centre.
What we're looking for
Previous experience in reception, customer service, or similar positions.
Good command of office tools (Word, Excel, email).
Organizational and time management skills.
Excellent communication skills and attention to detail.
Native or bilingual Spanish and Catalan.
Upper-intermediate English level (essential).
Good presentation and professional attitude.
What you'll get
Stable contract
Full-time working day from Monday to Saturday with a schedule from 3:00 PM to 9:00 PM.
Rotating Saturdays (one week on, one week off).
Total: 33 hours per week.
Salary - 1300/1400 euros per month.
Integration into a professional and dynamic environment.
Requirements
Previous experience in reception or customer service.
Good command of office tools (Word, Excel, email).
Organizational and time management skills.
Communication skills and attention to detail.
Native or bilingual Spanish and Catalan.
Intermediate - advanced English.
About the role
Grupo Crit busca incorporar a una persona proactiva y organizada para desempeñar funciones de recepción y apoyo administrativo en un Centro Comercial de Cornellà (Barcelona)
What you'll do
Atender y orientar a clientes y visitantes del centro comercial.
Proporcionar información sobre tiendas, servicios, promociones y eventos.
Gestionar quejas, sugerencias e incidencias, ofreciendo soluciones o derivando al área correspondiente.
Coordinar servicios de apoyo al cliente (objetos perdidos, asistencia especial, etc.).
Colaborar en campañas de fidelización y encuestas de satisfacción.
Gestionar llamadas, correos y solicitudes online.
Mantener una imagen profesional y cordial, representando la identidad del centro comercial.
What we're looking for
Experiencia previa en recepción, atención al cliente o puestos similares.
Buen manejo de herramientas ofimáticas (Word, Excel, correo electrónico).
Capacidad de organización y gestión del tiempo.
Excelentes habilidades comunicativas y orientación al detalle.
Castellano y catalán nativo o bilingüe.
Inglés nivel medio-alto (imprescindible).
Buena presencia y actitud profesional.
What you'll get
Contrato estable.
Jornada completa de Lunes a Sábado con horario de 15 a 21
Sábados rotativos (Una semana sí, una semana no)
Total: 33h semanales
Salario - 1300/1400 euros al mes
Integración en un entorno profesional y dinámico.
Requisitos
Experiencia previa en recepción o atención al cliente.
Buen manejo de herramientas ofimáticas (Word, Excel, correo electrónico).
Capacidad de organización y gestión del tiempo.
Habilidades comunicativas y atención al detalle.
Castellano y Catalan nativo o bilingüe
Inglés medio - avanzado
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Grupo Crit
Staffing
View company profile
International company
Grupo Crit is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.
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