ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

Receptionist with English (M/F/D) / VARIOUS CENTERS / Madrid

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

ILUNION Facility Services is the ILUNION business line designed to offer quality services tailored to the customer's needs. Supported by innovation, sustainability, and respect for the environment and surroundings, we specialize in designing outsourcing services for companies

RECEPTION STAFF WITH ENGLISH (M/F/D) · MADRID

 Location: various services in the Community of Madrid.
 Responsibilities: reception and access control.
 Functions:
 Greet and welcome visitors, clients, and suppliers, managing their access or location.
 Manage incoming and outgoing telephone calls in English, as well as emails and correspondence.
 Perform basic administrative tasks such as filing, calendar organization, and document preparation, with the possibility of providing support to other departments.
 Coordinate appointments, reservations, and support the logistics of business meetings or events.
 Other functions inherent to the position.
 Working day: full-time.
 Schedule: Monday to Friday, various shifts with flexible hours.
 Salary: according to the collective agreement €1,235.35 gross/month in 14 payments + language bonus (€55.17/month in 14 payments)
 Contract: permanent.
 Requirements:
 Minimum of one year of previous experience in reception with related administrative duties.
 Good command of IT tools and reservation or email management programs. High level of Excel.
 Professional appearance, with communication skills and the ability to assist international clients.
 English level B2 or higher, fluent in oral and written communication.
 Having your own vehicle is highly valued.

View original advert (Spanish)

ILUNION Facility Services es la línea de negocio de ILUNION pensada para ofrecer servicios de calidad y a medida de las necesidades del cliente. Apoyados en la innovación, la sostenibilidad y el respeto al medioambiente y al entorno, nos ocupamos de diseñar servicios de externalización para empresas