ILUNION is a leading Spanish business group and a global benchmark in social enterprise, operating as the commercial arm of the ONCE Social Group. The company operates across a vast range of sectors including hospitality, industrial laundry, facility management, senior care, and accessibility consultancy. With a workforce of over 35,000 people, it is one of Spain's largest employers, uniquely balancing commercial profitability with a social mission to create quality employment for people with disabilities.

Headquartered in Madrid, ILUNION maintains a massive footprint across the entire Spanish territory with hundreds of work centers in nearly every province. For international professionals, the company offers a deeply inclusive work environment and specialized opportunities in fields like digital accessibility, sustainability, and healthcare. It is an ideal choice for those seeking to work within a purpose-driven organization that is deeply integrated into Spanish social and economic life.

ILUNION was launched in 2014 as a unified brand to bring together the various business initiatives of the ONCE Social Group and its Foundation. It built upon decades of social entrepreneurship to create a competitive business model that prioritizes social inclusion and employment for people with disabilities.

For international professionals

ILUNION is the business group of the ONCE Social Group, making it one of the world's most significant social enterprise models.
The company manages one of Spain's largest hotel chains and industrial laundry networks, providing diverse opportunities in the tourism and service sectors.
It is a primary employer for specialists in digital accessibility and social inclusion, frequently hiring for technical and consultancy roles in Madrid.
With a presence in almost every Spanish province, it offers significant geographic flexibility for professionals looking to settle outside of Madrid or Barcelona.
The organization is a leader in diversity, with approximately 40% of its total workforce being people with disabilities.

This job was published a year ago

": "Employee Experience Specialist (Madrid) (M/F/D)", "

ILUNION

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

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ILUNION represents a dream, an idea, an aspiration. Every day is a challenge for the people who work at ILUNION. We are the parent company of a group of businesses born from the passion and values generated by the ONCE Social Group. A business project by People and for People. More than 35,000 professionals working with a single mission: to make the world a more inclusive and accessible place.

Employee Experience Specialist (M/F/D) with DISABILITY

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The position details are as follows:

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Responsibilities:

Ensure the achievement of the desired employee experience at ILUNION by implementing the established employee experience strategy across the group's businesses.

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Functions:

Act as the manager and driver for the improvement of the employee experience.
Develop and work on the employee experience proactively.
Ensure alignment between the efforts to improve the employee experience carried out by the Companies and the Corporate functions.
Support the companies and ensure correct application.
Measure, analyze, and \"raise flags\" to process owners, using the defined strategies and tools to actively listen to the employee.
Understand Employee Journeys. Define the methodology to understand and analyze the employee experience within the businesses.
Survey data collection: Information analysis and improvement actions.
Define and identify needs based on previous data and analysis.
Establish strategies and tools to listen to the employee.
Improve worker satisfaction.
Generate greater commitment to the organization through plans and strategies aligned with the organization.
Coordinate activities, initiatives, and high-impact events linked to the People area.
Build employer brand ambassadors.

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Education:

Higher degree required:

University degree in Human Resources, Psychology, Business Administration (ADE) + Human Resources.

Interest in the world of data.

IT skills: Advanced level of office software.

Other details

Stability and development opportunities.
Work center in Madrid city
Schedule: Full-time. Hybrid: 3 days on-site / 2 days remote work
Contract: Permanent
Salary: €30,000

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To apply for this position, it is necessary to hold a Disability Certificate of 33% or higher.

View original advert (Spanish)

ILUNION representa un sueño, una idea, una ilusión. Todos los días son un desafío para las personas que trabajan en ILUNION. Somos la cabecera de un grupo de empresas nacido de la ilusión y de los valores generados por el Grupo Social ONCE. Un proyecto empresarial de Personas y para Personas. Más de 35.000 profesionales que trabajamos con una única misión; hacer del mundo un lugar más integrador y más accesible.

Técnico/a de Experiencia de Empleado (H/M/D) con DISCAPACIDAD

Los detalles del puesto son:

Responsabilidades:

Garantizar el cumplimiento de la experiencia de empleado deseada en ILUNION implantando la estrategia de experiencia de empleado establecida en los negocios del grupo.

Funciones:

Ser gestor y conductor de la mejora de la experiencia de los empleados.
Desarrollar y trabajar la experiencia del empleado de forma proactiva.
Asegurar el alineamiento de lo que se trabaja para mejorar la experiencia empleado/a por parte de las Compañías y las funciones de Corporativo.
Acompañar a las compañías y velar porque se aplica de forma correcto.
Medir, analizar y "levantar banderas" a los dueños de procesos, utilizando las estrategias y herramientas definidas para escuchar activamente al empleado/a.
Conocer los Employee Journeys. Definir la metodología para conocer y analizar la experiencia del empleado en los negocios.
Recopilación información encuestas: Análisis de la información y acciones de mejora.
Definir y averiguar las necesidades a partir de datos y análisis previos.
Establecer estrategias y herramientas con la que escuchar al empleado.
Mejorar la satisfacción de los trabajadores.
Generar un mayor compromiso con la organización mediante planes y estrategias alineadas con la organización.
Coordinar actividades, iniciativas y eventos de impacto vinculados con el área de Personas.
Construir embajadores de marca empleadora.

Formación:

Título superior necesario:

Grado universitario en Recursos Humanos, Psicología, ADE + Recursos Humanos.

Inquietud en el mundo del dato.

Conocimientos informáticos: Ofimática nivel avanzado.

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