Leroy Merlin is a leading global retailer specializing in home improvement, DIY, and gardening. As a key member of the ADEO Group, the company operates a massive network of large-format stores across Europe, Asia, and South America, providing products and services for home renovation and decoration. With a workforce of over 150,000 employees globally, it stands as one of the dominant players in the retail sector.

In Spain, Leroy Merlin maintains a significant footprint with more than 130 points of sale and a central headquarters in Madrid. The company is recognized for its collaborative culture, offering employee shareholding programs and profit-sharing schemes that are highly regarded in the Spanish labor market. For international professionals, the company offers diverse opportunities not only in retail management but also in specialized central functions such as Supply Chain, E-commerce, and Product Development, often based in their Madrid corporate offices.

Founded in 1923 by Adolphe Leroy and Rose Merlin in France, the company originally sold American surplus stock. It was renamed Leroy Merlin in 1960 and later joined the Mulliez Family's ADEO Group, expanding into Spain in 1989.

For international professionals

Offers a profit-sharing scheme (participación en beneficios) and the opportunity to become a company shareholder through the ADEO group.
Maintains a massive presence across Spain with over 130 stores, providing geographic flexibility for retail management roles.
Corporate headquarters in Alcobendas (Madrid) hosts specialized roles in Supply Chain, IT, and Product Management suitable for international profiles.
Features a 'Generación L' program specifically designed to recruit and develop young university talent.
Strong emphasis on internal promotion and continuous technical training for all staff levels.

Commercial Support Advisor - Professionals Dept. Palma

Leroy Merlin

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

MAKE OUR CLIENTS' PROJECTS COME TO LIFE!

JOIN US AS A PROFESSIONAL COMMERCIAL SUPPORT ADVISOR

Can you imagine helping construction, renovation, or building professionals make their ideas a reality every day? If you are passionate about customer contact and want to grow in an environment where your work has a real impact, this is the place for you.
Being part of our team is much more than filling a position: it is sharing a
purpose. In our stores, we work to support our Professional Clients with tailored solutions, proximity, and commitment. As a Professional Commercial Support Advisor, you will be an essential part of that experience.

Main Responsibilities:

- You will become a commercial ally for our PRO clients: building, renovation, and construction professionals.
- You will establish long-lasting relationships, understanding their projects and offering them the services that best suit their needs.
- You will perform follow-ups and proactive contact through all our channels (store,
phone, digital).
- You will be the engine of the PRO Department, supporting key management tasks: customer registration,
budget and order tracking, incident resolution, and coordination of services (financing, transport, etc.).
- You will collaborate with the team to ensure every step of the customer experience is excellent.

What do we offer?

• A place to grow: Constant training, guidance, and real opportunities
for professional development.
• A team that adds value: Here we don't just work together, we also learn,
share, and celebrate achievements as a team.
• Real impact: You will see how your work contributes directly to making projects and
dreams a reality.
• Stability and future: A solid career within a company that bets on
talent and professional evolution.

Who are we looking for?

- You have experience (min. 1 year) in customer service, commercial support, or sales.
- You are resourceful, communicative, organized, and enjoy teamwork.
- You navigate dynamic environments well and are able to adapt to different channels and processes.
- You are familiar with (or enthusiastic about learning) the world of professional clients, renovations, and
technical products.

If you are looking for more than just a job, if you want to be part of a shared mission, helping
others build and grow with you...

This is your opportunity! Apply and transform every project into a memorable
experience.