Marlex is a prominent Spanish human resources and recruitment firm specializing in temporary staffing, permanent placement, and HR consultancy. With over 25 years of experience, the company operates a network of more than 60 offices across Spain, serving diverse sectors including industrial, logistics, and administrative services.

Headquartered in Catalonia, Marlex has a deep-rooted presence in the Spanish labor market, particularly in the Mediterranean and northern regions. For international professionals, Marlex serves as a gateway to the Spanish job market, frequently recruiting for roles requiring multilingual skills in logistics, export, and back-office operations.

Founded in 1996 in Vic (Barcelona), Marlex began as a local staffing agency and has grown into one of the top HR firms in Spain. It has expanded its service portfolio to include executive search and specialized consulting.

For international professionals

Operates more than 60 physical offices throughout Spain, providing local support in various regions.
Specializes in a wide range of sectors, from industrial and logistics to specialized administrative and financial roles.
Frequently recruits for positions requiring language skills beyond Spanish, such as English or French, for international trade roles.
Offers both temporary and permanent contract opportunities, which can be a starting point for professionals entering the Spanish market.

Teleoperator with Catalan

Marlex Staffing

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Marlex People, we are looking for you! We are collaborating with an important Repair company located in Majadahonda, Madrid that needs to incorporate a Teleoperator with Catalan for customer service. If you are looking for a new challenge, this is your opportunity!

About the position:

We are looking for teleoperators with a bilingual level of Catalan for the opening of insurance claims for policyholders. REMOTE WORK 3 DAYS.

Main functions:

Customer service for the insured and verification of the contracted policy.
Opening the claim and sending it to the processors for follow-up and closure.
Providing information to the customer.

Requirements:

Experience in telephone service, receiving calls
Bilingual level of Catalan.

What we offer:

Temporary agency contract (ETT) 2 + 2 with the possibility of continuation.
Remuneration: 17,094. Hourly salary €9.685 net/hour. Language bonus €0.50 net/hour once it begins to be used. Remote work is remunerated at €1.68 per day once started.
Working hours from Monday to Thursday from 9:00 to 18:00. Friday from 9:00 to 16:00. No weekends or holidays.
REMOTE WORK: 3 days of remote work + 2 days on-site (starting two months after joining)

Interested? Don't let this opportunity pass and apply now to the offer. We look forward to meeting you!

View original advert (Spanish)

¡En Marlex People te estamos buscando! Colaboramos con una importante empresa Reparadora situada en Majadahonda en Madrid que necesita incorporar un/a Teleoperador/a con Catalán para atención al cliente. Si buscas un nuevo desafío, ¡esta es tu oportunidad!

Sobre el puesto:

Buscamos teleoperadores/as con un nivel bilingüe de catalán para apertura de siniestros a los asegurados.. TELETRABAJO 3 DIAS.

Funciones principales:

Atención al cliente asegurado y verificar la póliza contratada.
Apertura del siniestro y enviarlo a los tramitadores para su seguimiento y cierre.
Información al cliente.

Requisitos:

Experiencia en atención telefónica, recepción de llamadas
Nivel bilingüe de Catalán.

Qué ofrecemos:

Contrato por ETT 2 + 2 con posibilidad de continuar.
Retribución: 17.094. Salario hora 9,685 € b/hora. Plus idioma 0,50 € b/hora una vez que se empieza a usar. Teletrabajo cuando se empiece se remunera 1,68 € día.
Jornada de lunes a jueves de 9.00 a 18.00. Viernes de 9.00 a 16:00. No se trabajan ni fines de semana ni festivos.
TELETRABAJO: 3 días de teletrabajo + 2 días presenciales (a partir de los dos meses de su incorporación)