Nortempo is a prominent Spanish human resources and staffing company founded in 1991, specializing in recruitment, temporary employment, and HR consultancy. The company operates across a wide array of industries, including logistics, manufacturing, administration, and healthcare, serving as a major link between businesses and job seekers throughout the Iberian Peninsula.

With a network of over 50 offices across Spain, Nortempo is a significant employer for both local and international talent looking to enter the Spanish labor market. While many of their placements are for Spanish-speaking roles, their extensive reach and variety of positions make them a key resource for professionals seeking to establish a career in different regions of Spain.

Founded in 1991 in A Coruña, Nortempo began as a regional staffing agency before expanding nationwide. Over three decades, it has evolved into a comprehensive HR services group with a presence across Spain and Portugal.

For international professionals

Operates an extensive network of over 50 offices across Spain, offering job opportunities in both major cities and smaller industrial hubs.
Provides a wide range of contract types, including temporary-to-permanent roles which are common entry points for international workers.
Covers diverse sectors such as logistics, healthcare, and administration, catering to various skill sets and experience levels.
Headquartered in A Coruña, the company has a strong presence in Galicia but maintains major operations in Madrid, Barcelona, and Valencia.

Customer Advisor – Mortgage Area Madrid

Nortempo

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Person with excellent, clear, and empathetic communication.

Ability to build trust and detect customer needs.

Commercial profile oriented towards results, but with a consultative and service-oriented approach.

Experience in customer service, telephone sales, or insurance (highly valued).

No previous experience in mortgages is required; the company provides complete training.

Preferable residence in the northern area of Madrid (Las Tablas, Alcobendas, San Sebastián de los Reyes, Chamartín, etc.).

Benefits

Stable contract in a growing company.

Attractive fixed salary + Variable and additional bonus based on performance.

Salary review every 2-3 months based on results.

Complete initial training and a real professional development plan.

Job Description

From the Sales & Marketing division of Grupo Nortempo, we are looking for a Mortgage Advisor to join a company specializing in mortgage and real estate intermediation, which is in full growth and based in Las Tablas (Madrid).

We are looking for a profile with a strong commercial orientation, accustomed to communicating with customers by telephone, and capable of conveying trust, empathy, and security. No previous experience in mortgages is required: the company offers complete training to acquire the necessary technical knowledge.

During the selection process, a brief telephone test will be conducted to assess the communicative skills and commercial approach of the candidates.

If you come from the world of call centers, customer service, insurance, energy, or telecommunications sales, and you enjoy connecting with people, this opportunity could be perfect for you.

Main functions

Contact customers interested in mortgage operations.
Perform an initial financial study and collect the necessary documentation.
Validate the information and coordinate with the internal analysis and formalization departments.
Identify the most suitable entities or products according to the customer's profile.
Offer close and professional support throughout the mortgage process.

View original advert (Spanish)

Desde la división de Sales & Marketing de Grupo Nortempo buscamos un/a Asesor/a de Hipotecario para incorporarse a una compañía especializada en intermediación hipotecaria e inmobiliaria, en pleno crecimiento y con sede en Las Tablas (Madrid).

Buscamos un perfil con una marcada orientación comercial, acostumbrado a comunicarse con clientes por teléfono, capaz de transmitir confianza, empatía y seguridad. No se requiere experiencia previa en hipotecas: la empresa ofrece formación completa para adquirir los conocimientos técnicos necesarios.

Durante el proceso de selección se realizará una breve prueba telefónica para valorar las habilidades comunicativas y el enfoque comercial de los candidatos.

Si vienes del mundo call center, atención al cliente, venta de seguros, energía o telecomunicaciones, y disfrutas conectando con las personas, esta oportunidad puede ser perfecta para ti.

Funciones principales

Contactar con clientes interesados en operaciones hipotecarias.
Realizar un primer estudio financiero y recoger la documentación necesaria.
Validar la información y coordinar con los departamentos internos de análisis y formalización.
Identificar las entidades o productos más adecuados según el perfil del cliente.
Ofrecer un acompañamiento cercano y profesional durante todo el proceso hipotecario.