Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Administrative Assistant with English

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience in administration and fluency in spoken English? We are looking for you!

Manage accounts in terms of order processing and tracking, price integrity, on-time deliveries, and full order fulfillment.
Provide telephone customer service regarding the company's services and/or products.
Evaluate and resolve customer complaints professionally and tactfully.
Serve as the primary liaison with the sales department for assigned customers.
Coordinate with Logistics and Operations on capacity planning and scheduling.
Serve as a liaison with Credit Control/Finance to resolve all invoice queries.
Proactively communicate supply chain issues and provide alternatives.
Promote a coordinated approach within the Customer Service team and provide coverage for other team members in their absence.

Experience using the Office suite is required.
Fluency in Spanish and English (any additional European language is an advantage).
Good written, verbal, and telephone communication skills.
Good data entry and organizational skills. Detail-oriented with strong follow-up skills.
Able to effectively manage priorities and issues.
Experience in customer service, preferably within a business-to-business (B2B) environment.
Experience coordinating with customers / internal departments located outside of Spain is valued.

Salary according to the collective agreement.
Almost immediate start and temporary contract.
Schedule from Monday to Thursday from 8:00 to 17:00, and intensive hours on Friday.

View original advert (Spanish)

¿Tienes experiencia en administración y dominas el inglés oral? ¡Te estamos buscando!

Gestionar cuentas en términos de procesamiento y seguimiento de pedidos, integridad de precios, entregas a tiempo y cumplimiento completo de pedidos.
Proporcionar servicio telefónico al cliente en relación con los servicios y/o productos de la empresa.
Evaluar y resolver las quejas de los clientes de manera profesional y con tacto.
Servir de enlace principal con el departamento de ventas para los clientes asignados.
Coordinar con Logística y Operaciones en la planificación de capacidad y la programación.
Servir de enlace con Control de Crédito/Finanzas para resolver todas las consultas de facturas.
Comunicar de manera proactiva los problemas de la cadena de suministro y proporcionar alternativas.
Promover un enfoque coordinado dentro del equipo de Servicios al Cliente y proporcionar cobertura para otros miembros del equipo en su ausencia.

Se requiere experiencia en el uso de paquete Office.
La fluidez en español e inglés (cualquier idioma europeo adicional es una ventaja).
Buenas habilidades de comunicación escrita, verbal y telefónica.
Buenas habilidades de entrada de datos y organización. Orientación al detalle y buenas habilidades de seguimiento.
Capaz de gestionar eficazmente prioridades y problemas.
Experiencia en servicio al cliente, preferiblemente dentro de un entorno de negocio a negocio (B2B).
Se valora experiencia en la coordinación con clientes / departamentos internos ubicados fuera de España

Salario según convenio.
Incorporación casi inmediata y contratación temporal.
Horario de lunes a jueves de 8 a 17h, y viernes intensivo.