Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Insurance Administrator (Consultancy / Brokerage)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have experience in insurance policy management and a passion for customer service? At Randstad, we are looking for a professional like you!

Customer Service: Receiving clients (in-person, by phone, and digitally), providing personalized advice on coverage, and resolving queries.

Policy Management: Contracting, issuance, renewal, and modification of insurance policies (individual, home, auto, commercial, life, etc.).

Claims Processing: Opening files, following up with insurance companies, loss adjusters, and workshops, ensuring the defense of the client's interests.

Commercial Action: Preparing and presenting comparative quotes, detecting insurance needs within the current client portfolio (cross-selling).

Administrative Tasks: Managing collections, returned receipts, document archiving, and updating the consultancy's database.

Education: Intermediate or Higher Degree in Administration, Finance, Commerce, or similar. Possessing an Insurance Mediator Title (Group B/B1 or C) will be viewed very positively.

Previous Experience: Minimum 2 years of experience performing administrative-commercial functions in insurance brokerages, exclusive agencies, or insurance departments within consultancies.

Languages: Excellent level of Spanish and Catalan (spoken and written).

Digital Tools: Proficiency in the Office suite and accustomed to using connectivity platforms of the main insurance companies (or specific insurance management software).

Key Skills: A proactive person with great empathy, communication skills, organized, and detail- and customer-oriented.

Proximity: Residence in the Noguera area or bordering regions (Alt Urgell, Solsonès, Segarra) and own vehicle to commute to the workplace.

Job Stability: Stable position with the possibility of direct and permanent hiring by the company.

Schedule: Full-time from Monday to Friday (commercial/office hours to be determined during the process).

Salary: Attractive, to be determined based on the value, education, and experience provided by the candidate.

Environment: Integration into a professional, friendly work team with an excellent working atmosphere in the local area.

View original advert (Spanish)

¿Tienes experiencia en la gestión de pólizas de seguros y te apasiona el trato con el cliente? ¡En Randstad estamos buscando a un/a profesional como tú!

Atención al cliente: Recepción de clientes (presencial, telefónica y digital), asesoramiento personalizado sobre coberturas y resolución de dudas.

Gestión de pólizas: Contratación, emisión, renovación y modificación de pólizas de seguros (particulares, hogar, auto, comercio, vida, etc.).

Tramitación de siniestros: Apertura de expedientes, seguimiento con las compañías aseguradoras, peritos y talleres, asegurando la defensa de los intereses del cliente.

Acción comercial: Confección y presentación de presupuestos comparativos, detección de necesidades de aseguramiento en la cartera actual de clientes (cross-selling).

Tareas administrativas: Gestión de cobros, recibos devueltos, archivo de documentación y actualización de la base de datos de la asesoría.

Formación: Grado Medio o Superior en Administración, Finanzas, Comercio o similar. Se valorará muy positivamente poseer el Título de Mediador de Seguros (Grupo B/B1 o C).

Experiencia previa: Mínimo 2 años de experiencia realizando funciones administrativo-comerciales en corredurías de seguros, agencias exclusivas o departamentos de seguros en asesorías.

Idiomas: Excelente nivel de castellano y catalán (hablado y escrito).

Herramientas digitales: Dominio del paquete Office y habituado/a al uso de plataformas de conectividad de las principales compañías aseguradoras (o softwares específicos de gestión de seguros).

Habilidades clave: Persona resolutiva, con gran empatía, habilidades comunicativas, organizada y orientada al detalle y al cliente.

Proximidad: Residencia en la zona de la Noguera o comarcas limítrofes (Alt Urgell, Solsonès, Segarra) y vehículo propio para desplazarse al puesto de trabajo.

Estabilidad laboral: Puesto estable con posibilidad de contratación directa e indefinida por parte de la empresa.

Horario: Jornada completa de lunes a viernes (horario comercial/oficina a concretar durante el proceso).

Salario: Atractivo, a concretar en función de la valía, formación y experiencia aportada por el candidato/a.

Ambiente: Integración en un equipo de trabajo profesional, cercano y con un excelente ambiente laboral en el ámbito local.