Randstad is a global leader in the HR services industry, specializing in recruitment, staffing, and outsourcing solutions across 39 countries. As one of the world's largest HR providers, the company operates at a massive scale, connecting millions of candidates with opportunities in sectors ranging from technology and engineering to healthcare and logistics.

In Spain, Randstad maintains one of the most extensive professional networks in the country, with a presence in nearly every major city. For international professionals, Randstad serves as a primary entry point into the Spanish labor market, offering specialized recruitment services through divisions like Randstad Technologies and Randstad Professionals, which frequently handle roles for multinational clients requiring English or other foreign languages.

Founded in 1960 by Frits Goldschmeding in the Netherlands, Randstad has grown from a small local operation into the world's largest HR service provider. The company expanded into Spain in the 1990s and has since solidified its position through major acquisitions like Vedior.

For international professionals

Operates a vast network of over 200 offices across Spain, providing local support in almost every province.
Features specialized divisions for IT, Engineering, and Life Sciences that are highly relevant for skilled international workers.
Acts as a primary recruiter for many Fortune 500 companies established in Spain.
Provides a wide variety of contract types, including permanent placements and long-term outsourcing projects.

Administrative Assistant with Disability Certificate (Las Rozas)

Randstad España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Do you have administrative training and enjoy customer service and resolving inquiries? If you are an organized, resourceful person with a vocation for service, we want to meet you! At Fundación Randstad, we are looking to incorporate an Administrative Assistant to support communication management in a dynamic and collaborative environment.

- Customer service: Managing phone calls and emails with clients and technicians.
- Inquiry resolution: Providing immediate responses or redirecting requests to the corresponding department.
- Information management: Requesting information from various official bodies and refining the information received.
- Processing: Designation and thorough tracking of assignments.

- Disability certificate: It is essential to have a valid disability certificate of 33% or higher.
- Education level: Vocational Training Certificate (Intermediate or Higher Degree) in Administration and Finance or Secretarial Studies.
- Experience: Minimum of 2 years of experience in positions of similar responsibility within financial entities, appraisal, real estate, logistics and transport, insurance, or telephony.
- Knowledge and tools: Proficiency in the Microsoft Office suite at a user level and basic knowledge of Google Drive.
- Complementary training: Courses in telephone service, communication, or customer service will be positively valued.
- Skills: Clear results orientation, good communication (clear and empathetic), and the ability to prioritize.

- Contract: Permanent contract with immediate incorporation into the staff.
- Working day and schedule: Full-time with a flexible schedule. Monday to Thursday from 09:00 to 14:00 and from 15:00 to 18:15 (with a one-hour lunch break). Fridays have an intensive schedule from 08:00 to 15:00.
- Work modality: Hybrid work model with 40% remote work (subject to the company's productivity policy).
- Salary of 17,094 euros gross per year.
- Social benefits: Restaurant card with financial aid for meals from Monday to Thursday on in-person work days.

View original advert (Spanish)

¿Tienes formación administrativa y disfrutas con la atención al cliente y la resolución de consultas? Si eres una persona organizada, resolutiva y con vocación de servicio, ¡queremos conocerte! Desde Fundación Randstad buscamos incorporar a un Auxiliar Administrativo o Administrativa para apoyar en la gestión de comunicaciones en un entorno dinámico y colaborativo.

- Atención al cliente: Gestión de llamadas telefónicas y de correos electrónicos con clientes y técnicos.
- Resolución de consultas: Dar respuesta en el momento o redireccionar la petición al departamento correspondiente.
- Gestión de la información: Solicitud de información a diferentes organismos oficiales y depuración de la información recibida.
- Tramitación: Designación y seguimiento exhaustivo de encargos.

- Certificado de discapacidad: Imprescindible disponer de un certificado de discapacidad en vigor igual o superior al 33%.
- Nivel de estudios: Ciclo Formativo de Formación Profesional (Grado Medio o Superior) en Administración y Finanzas o en Secretariado.
- Experiencia: Mínimo 2 años de experiencia en puestos de similar responsabilidad dentro de entidades financieras, tasación, inmobiliarias, logística y transporte, seguros o telefonía.
- Conocimientos y herramientas: Manejo del paquete Microsoft Office a nivel usuario y conocimientos básicos de la herramienta Google Drive.
- Formación complementaria: Se valorará positivamente contar con cursos de atención telefónica, comunicación o atención al cliente.
- Habilidades: Clara orientación a resultados, buena comunicación (clara y empática) y capacidad de priorizar.

- Contrato: Contrato indefinido con incorporación inmediata a la plantilla.
- Jornada y horario: Jornada completa con horario flexible. De lunes a jueves de 09:00 a 14:00 horas y de 15:00 a 18:15 horas (con una hora de pausa para comer). Los viernes el horario es intensivo de 08:00 a 15:00 horas.
- Modalidad de trabajo: Modelo de trabajo híbrido con un 40% de teletrabajo (sujeto a la política de productividad de la empresa).
- Salario de 17.094 euros brutos anuales.
- Beneficios sociales: Tarjeta restaurante con ayuda económica para las comidas de lunes a jueves en los días de trabajo presencial.